Now Hiring - Operations Manager

Job Summary

• Manages all activities related to operations of the department or office.

General Accountabilities

• Ensures production standards of a minimum of 95% completion are met.
• Ensures all established costs, quality, and production commitments are met.
• Performs administrative activities associated with the effective management of operations including hiring, discipline and termination of all staff related to office and/or department.
• Coordinates activities with all other functions of the organization and suppliers to obtain optimum mproduction and utilization of human resources, subcontractors and equipment.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Trains and oversees additional training to ensure all assigned employees are aware of and comply with company, safety, government, and customer policies, procedures, and regulations.
• Meets all sales activity standards.
• Handles all customer service issues.
• Ensures Accounts Receivable stays within the range standards.
• Performs other related duties as assigned or requested.
• The Company reserves the right to add or change duties at any time.

Job Qualifications

• Preferred Experience: 3 years or equivalent combination of education and experience. 

Competencies

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and within budget; Manages project team activities.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and returns.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings. 
• Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents numerical data effectively; Able to read and interpret written information. 
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. 
• Managing People - Includes staff in planning and decision-making processes; Develops subordinates' skills and encourages growth; Seeks to improve processes, products and services. 
• Teaching/Training – Clearly explains concepts; Varies presentation style to satisfy different learning needs. 

Skills: Mathematical

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Skills:Administrative

• Maintain data related to production and personnel files

Skills: Machine

• Personal Computer 
• Computer Network
• Smart Phone

Physical Demands

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light weights (less than 25 pounds).
• Occasionally required to lift moderate weights (25-50 pounds).
• Occasionally required to lift heavy weights (50 pounds or greater).
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

• Exposure to adverse conditions. 
• Exposure to extreme heat.
• Exposure to extreme cold.
• Exposure to wet and/or humid conditions.
• Exposure to moving mechanical parts.
• Exposure to high, precarious places.
• Exposure to outside weather conditions. 

Supervises: Level

• May lead employees doing similar work.
• Supervises employees and interns.  

Top 10 reasons to work at Fish Window Cleaning®:

1. Reasonable hours to enjoy family and personal time
2. Professional Atmosphere
3. Friendly competition
4. Rewards and recognition for job well done
5. Earnings potential of no less than $13 per hour after training
6. Concern for employee well-being with weekly safety meetings
7. Potential for advancement in the company
8. Freedom to enjoy holidays off
9. Commission on sales
10. You can be your own boss!