Complimentary Food Attendant

Sheraton Park Hotel at the Anaheim Resort

JOB TITLE: Club Lounge Attendant PM

REPORTS TO: Outlets Manager

BASIC PURPOSE: Responsible for set-up, mixing of drinks, maintain hors d’oeuvres during cocktail hours, service and clean-up of the bar area while ensuring quality service, guest satisfaction and the achievement/maintenance of IHR standards and profit maximization.

ESSENTIAL FUNCTIONS:

1.  Make and serve drinks/food to guests following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by IHR standards.  (50%)

2.  Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.  (10%)

3.  Ring guest checks, collect cash, process credits and room charges in the exact manner outlined by IHR policies and procedures.  (10%)

4.  Complete liquor requisitions, maintain stock rotation and supply lists.  (5%)

5.  Setup and breakdown of hors d’oeuvres for cocktail hour (5%)

6.  Know and comply with state liquor laws.  (5%)

7.  Perform all regularly cleaning duties following the specified checklist including tile floors, tables and storage    room equipment to ensure all lounge and bar areas are kept clean and spotless at all times.  (10%)

6.  Inform manager of any areas in need of special attention such as carpet, upholstery or furniture.  (5%)

NON-ESSENTIAL FUNCTIONS:

1.  Perform special projects and other responsibilities as assigned. 

Knowledge and Skills:

Education:  No formal education required.

Experience:  One year bartending experience and TIPS Certified preferred.

Age:  Must be 21 years of age to serve alcoholic beverages.

Skills and Abilities:      Ability to read, speak and write English.

                                    Ability to accurately count cash.

                                    Ability to operate cash register.

                                    Ability to lift up to 50 pounds.

No. of employees supervised:  None

Travel required:  None

Hours Required:  Scheduled days and times may vary based on need.

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Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.