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in Juncos, PR

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Hours Full-time
Location Juncos, PR
Juncos, Puerto Rico

About this job

If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career. Wireless Lifestyle is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service.

SUMMARY OF THE POSITION:

The Retail Sales Associate is responsible for the overall guest experience by developing professional relationships with customers, providing knowledgeable solutions for our customer's wireless needs, and providing world class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits.
At Sprint by Wireless Lifestyle, we provide hands on and classroom training, advancement opportunities, and a Have Fun work environment!

Average income for top performers is $37,000 per year including commissions.

DUTIES AND RESPONSIBILITIES:

• Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone

• Create an outstanding customer experience

• Communicate effectively to identify the best product or service to match the needs of the customer

• Meet and exceed monthly sales goals

• Develop and maintain business relationships with new and existing customers

• Provide marketing efforts to solicit and promote new business inside and outside of the retail store

• Perform store operation procedures including opening/closing the retail location, cashier duties, completing product inventory, and maintaining a cleanliness of the shared work area

• Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships

• Troubleshoot, diagnose, and repair wireless products through Service & Repair procedures; process receipts of service and repair transactions

• Assist in other tasks and duties assigned by management

Requirements:

• High school diploma or equivalent; 2 year/associate’s degree preferred
• Previous retail sales and customer service experience
• Excellent communication and effective problem solving skills
• Strong organizational and time management skills
• Professionalism, energetic, and positive attitude
• Availability of flexible scheduling to include days, evenings, and weekends
• Reliable transportation
• Basic math skills
• Basic computer skills
• Bilingual in English and Spanish a plus

Benefits

Competitive hourly rate

Unlimited commission structure

Health, Dental, Vision benefits

Paid time off

Phone service discount, as it applies

PHYSICAL DEMANDS:

Must be able to stand for long periods of time (up to 9 hours) on the sales floor

Must be able to move and/or lift up to 25 pounds

Wireless Lifestyle conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.