The job below is no longer available.
Loss Prevention Agent - City of Chicago Racks - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Chicago, IL Chicago, Illinois |
About this job
Job Description
We are currently accepting applications for the following locations:
Nordstrom Rack is a fun, fast and easy-to-shop destination where style meets savings. We offer brand-name apparel, accessories and shoes for the entire family at amazing discounts.
A day in the life…
Working at the Rack is a team sport, and as a member of our loss prevention team, you'll…
Qualifications
You own this if you…
We’ve got you covered…
We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are currently accepting applications for the following locations:
- Chicago Avenue Rack
- Lincoln Park Rack
- State Street Rack
- The Maxwell Rack
Nordstrom Rack is a fun, fast and easy-to-shop destination where style meets savings. We offer brand-name apparel, accessories and shoes for the entire family at amazing discounts.
A day in the life…
Working at the Rack is a team sport, and as a member of our loss prevention team, you'll…
- Respond promptly to all store pages and in-store emergency situations, e.g., customer incidents, bomb threats, escorting disruptive individuals from store, assisting with loss children, assisting in Violence in the Workplace situations
- Demonstrate knowledge of the alarm panel and proficiency in all response procedures, including alarm communication, potential burglaries, fires, Code Red and Lock Down
- Identify indicators of internal theft by conducting investigations through stock walks, internal sweeps, register checks, employee owned good's (EOG). ect., utilize findings to help resolve and mitigate losses
- Reduce and control loss of inventory through audits, training and education
- Maintain partnerships with target and non-target departments and support the Department Manager in resolving shrinkage
- Ensure all theft deterrents are in good working condition and report any concerns to the Loss Prevention Manager
- Meet performance standards and goals while delivering amazing service every day
- Follow building security and safety programs and systems
- Observe customer behavior for signs of internal and external theft
- Detain persons for theft, fraudulent check or credit card activity, shoplifting, ect.
- Document and report Loss Prevention incidents properly
Qualifications
You own this if you…
- Have a high school diploma, or equivalent, preferred
- Take great pride and satisfaction in providing a safe and secure environment for customers and employees
- Thrive in a fast-paced environment thanks to your strong organization skills, follow-through and ability to juggle competing priorities
- Have solid verbal, written and people skills; strong decision-making and problem solving skills and know your way around the Microsoft Office Suite
- Are all about accountability, accuracy, initiative and having a high level of ownership
- Embrace working a flexible schedule based on store needs
- Meet any local licensing requirements
We’ve got you covered…
We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.