In-Home Furniture Technician - Mentor - Full-time

Tracking Code
1754-399

Job Description

Purpose:

Ensures highest quality of product through inspection and repair in compliance with product handling and customer service standards in a safe, accurate, and efficient manner.

Essential Duties & Responsibilities;

1. Inspect, evaluate, and repair of merchandise.
2. Practice safe and secure material handling methods in accordance with product handling standards.
3. Report errors found on documents to supervisor.
4. Complete all documentation, including digital photos, neatly and accurately.
5. Maintain accurate inventory of customer parts.
6. Operate manual and mechanical equipment in a safe and efficient manner.
7. Maintain a safe and clean work environment.
8. Other duties as assigned.

Required Skills

Skills and Abilities:

• Excellent verbal and written communication, and listening skills.
• Basic reading and comprehension skills.
• Ability to complete paperwork in an accurate, neat and efficient manner.
• Excellent organizational skills.
• Outstanding customer service skills.
• Knowledge of GERS system preferred.

Physical Demands:

• Ability to communicate effectively with customers and co-workers using telephone.
• Ability to bend, stoop, reach, stand , push, pull and lift cartons weighing approximately 50 - 100+ lbs. repetitively.
• Ability to use vision to read documents and computer screen.
• Ability to use hands to type information into computer.

Required Experience

Education and Experience:

• High school diploma or equivalent combination of education and experience.
• Mastery of wood, fabric and leather upholstery repair.
• Certified in bedding inspection in accordance with manufacturer guidelines.

Job Location
Mentor, Ohio, United States

Position Type
Full-Time/Regular