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About this job

Best Logistics Technology a growing logistics company located in City of Industry Ca. We are seeking a Logistics Coordinator due to high growth. The Logistics Coordinator will be responsible for customer service, coordinate inbound, and outbound shipments, billing, and inventory managemet The ideal candidate is a someone who is interested in pursuing a career in the logistics and supplychain.


About the company 

BEST Logistics Technology Co. is a cutting-edge logistics company, we provide comprehensive supply-chain solutions and services to online and offline businesses such as manufacturers, distributors, wholesalers, retailers and buyers. Our services span from express delivery, freight delivery, inventory management, warehouse fulfillment, software development, financing,  to cross-border logistics services.


:

Handle calls/email,  shipments, problem resolution, and effective interpretation of customer request.
Manages client relationships.
Coordinates flow of inventory.
Processes and monitors shipping and receiving transactions and documentation, including, but not limited to receipts, bills of lading, orders, confirming shipments for specific customers to ensure timeliness and accuracy
Work with other departments to ensure efficient and timely communication.
Other duties as assigned by direct supervisor.
Manages customer information using WMS and Microsoft Office Products and generates reports for customers per their requirements
Works continuously responding to and delighting customers; going above and beyond expectations by responding promptly to customer inquiries.
Researches, resolves, and communicates customer, inventory, order and inbound discrepancies 
Follows safe work practices and supports our safety programs.

Prefer Experience & Skills 

1 - 2 years of 3rd Party Logistics and customer service related experience. 
Previous experience in utilizing warehouse management systems. 
 software, data entry, and internet  experience. 
Bilingual in Chinese and English required
Strong talent for multi-tasking and competing priorities
Highly organized; attentive to details