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in Austin, TX
Bilingual Call Center Rep - Full-time
Hours | Full-time |
---|---|
Location | 8325 Tuscany Way, Building 4 Austin, Texas |
About this job
We are hiring Bilingual Call Center Reps to join our Toll and DPS Departments!
Founded in 1991, Gila, LLC offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. We empower talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of our clients.
Gila, LLC is a wholly owned subsidiary of Navient Corporation, a Fortune 500 company publicly traded on the NASDAQ (NASDAQ: NAVI).
Although the Navient name is new, our business is not. For more than 40 years we learned, evolved, and led in loan management, servicing and asset recovery as Sallie Mae®. And now, we continue to lead as Navient, a company dedicated to helping our clients and our 12 million customers along the path to financial success.
Why Join Gila?
- Full Time
- Paid Training
- $11/hour plus Monthly Incentive Potential Based on YOUR Performance
- $.50/hour shift differential for bilingual skills
- Excellent Benefits that start the month after you start!
- Generous Paid Time Off, Medical/Dental/Vision Insurance, 401k with Company Match, Tuition Assistance and more!
- Career Growth Your earnings are based on YOUR hard work!
- Our office is conveniently off of US-183 and Highway 290
Hours:
- High School diploma or GED equivalent
- Strong interpersonal (written and verbal) communication skills
- 6 months of telephone experience in a customer service, telemarketing or call center environment
- Fluent in English and Spanish is a plus
- Excellent customer service skills
- Ability to type 25 words per minute
- Ability to communicate clearly and effectively