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Customer Service Representative - Full-time
| Hours | Full-time |
|---|---|
| Location | 2863 Northtowne Lane Reno, Nevada |
About this job
Are you looking for a Customer Service position with an expanding and innovative company? If so, Teleperformance is hiring career-minded Customer Service Representatives for our location in Reno, NV! If you are interested in joining a team of world class Customer Specialists, then
We want YOU to Apply Now!
Customer Specialist benefits include:
We truly value our employees’ contributions to our success. That’s why we provide them with a suite of benefits designed to help them meet their professional goals and personal needs. When you join us, you'll enjoy a competitive salary and benefits so robust we call them Total Rewards:
- Starting base salary of $11.00 per hour – with potential to earn up to $12.50 based on performance
- Sign on bonus of $500.00 to be paid out after 120 days
- Full-Time & Part-Time opportunities available
- Medical
- Dental
- Vision
- 401(k)
- Short and Long Term Disability
- Substantial internal growth opportunity
- Plus much, much more!
Read the responsibilities & requirements below and APPLY NOW for immediate consideration!
We will be contacting you via email so please check your inbox frequently! Interviews are being scheduled DAILY!
Teleperformance will never ask you for personal information over email or money to apply for a position with our company. If this happens to you, do not provide the information or funds requested.
Requirements
The Customer Service Representative position requires:
- Must have at least 6 months of prior customer service experience
- Must be at least 18 years of age
- A High School Diploma (Or GED equivalency)
- Must be able to type at least 25 words per minute
- Must be experienced with standard business applications including MS Office using a PC
- Experience with multi-tasking – Including talking with customers under a tight timeframe and working with multiple computer windows at one time
- Flexible schedules are very important as your shift can be anywhere from 6:45am-9:00pm, and weekend availability is also a must
- Background check will also be conducted
Responsibilities:
As a Customer Service Representative you are responsible for:
- Responsible for all customer inquiries
- Provide excellent customer service
- Troubleshoot equipment and system problems
- Solve to resolve issues on first call
- Thrives as a team player
- Exercise retention efforts when appropriate
- Identify customers who are comparison-shopping and inquiring about contract terms - assisting the customer with the correct price plan
Customer service – call center – retail – hospitality – restaurant – inbound – outbound – entry level – full time – part time