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Asst Branch Manager I - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Beverly, MA Beverly, Massachusetts |
About this job
Description
As an Assistant Branch Manager (ABM), you'll be responsible for the daily operations, and opening and closing of the branch. This includes management of sales and service professionals to meet and exceed P&L goals and service targets. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Partner with the Branch Manager to promote mentor and coach staff to achieve sales success. Assist in breaking down quarterly goals to weekly sales goals for branch sales staff. Assistant Branch Managers lead by example with meeting and exceeding individual sales goals. Manages and maintains schedule of branch staff to ensure proper coverage and foster a motivated, diverse team environment. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Manages and ensures customer issues and questions are addressed to a satisfactory resolution. Walks in the shoes of our customers and is a great listener.
This position reports to Branch Manager.
Success in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Small Business Specialist, Licensed Banker and Branch Manager.
As an Assistant Branch Manager your primary responsibilities include:
Drives sales through service: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed Ensure our customers are extremely satisfied with every interaction -- make it memorable and the best part of their day Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations Bring a positive energy and confidence to Citizens every day
As an Assistant Branch Manager (ABM), you'll be responsible for the daily operations, and opening and closing of the branch. This includes management of sales and service professionals to meet and exceed P&L goals and service targets. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Partner with the Branch Manager to promote mentor and coach staff to achieve sales success. Assist in breaking down quarterly goals to weekly sales goals for branch sales staff. Assistant Branch Managers lead by example with meeting and exceeding individual sales goals. Manages and maintains schedule of branch staff to ensure proper coverage and foster a motivated, diverse team environment. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Manages and ensures customer issues and questions are addressed to a satisfactory resolution. Walks in the shoes of our customers and is a great listener.
This position reports to Branch Manager.
Success in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Small Business Specialist, Licensed Banker and Branch Manager.
As an Assistant Branch Manager your primary responsibilities include:
Drives sales through service: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed Ensure our customers are extremely satisfied with every interaction -- make it memorable and the best part of their day Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations Bring a positive energy and confidence to Citizens every day
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