Customer Service Representative 09.16.16

This full-time position is located in the Amherst, NY site and is not a work-at-home or part-time position.

We have a strict no-miss attendance policy for the 6 -8 week training period (full-time, paid training). Below is the training shift available for upcoming classes:



Monday-Friday 9am-5pm In classroom training.

*NOTE: Training will be Monday through Friday, however your final production shifts will be primarily the 2nd shift to include 1 weekend day*

Customer Service Representative

SYKES is looking for full-time Customer Services Representatives in Amherst, NY You might have driven past our building near Forest Rd and John James Audubon Parkway and wondered what we do.

When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you're able to:

• Speak on the phone and use a computer
• Empathize and be friendly with people you've never met
• Use logic and solve problems
• Be part of a team

Nice to have (but not required):

• Customer service background
• Understanding of a call center environment
• Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you:

• Health benefits
• Career advancement opportunities / Promotion from within
• 401K
• Fun team environment
• And more!

Apply now or contact LeAnn See at leann.see@sykes.com


SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.


Not the job for youYou probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!


EEO/AA/M/F/Vet/Disability


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