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in Appleton, WI
Server Analyst
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Appleton, WI Appleton, Wisconsin |
About this job
COMPANY PROFILE
The Oshkosh Fire & Emergency segment is a single-source designer and manufacturer of fire apparatus, homeland security vehicles, mobile command, communications vehicles, and airport rescue firefighting vehicles. Our brands are known globally for quality, safety, and innovation.
Oshkosh Fire & Emergency is a segment of Oshkosh Corporation, which is a Fortune 350, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them.
SUMMARY
This position requires the ability to administrate complex server systems in both physical and virtual environments, operate at an advanced level of proficiency in analysis, administration, and project management. Provide technical consulting in the administration of an Active Directory environment. Advise applications development, project staff, and users on server hardware solutions to business problems, active directory standards, and the patching of server systems. Provide customer production and developer support. Ensure that documentation is complete and up-to-date. Support small and medium level projects staff. Excellent business analysis and project management skills are required. Position will support business department(s) and system(s). This position is expected to address medium complexity business processes and provide innovative solutions for the business departments. Should be able to work in a team environment and resolve problems, proactively communicate, and support projects with supervision. The security risk level for this position is low; but, the incumbent may be subject to additional background screening requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Incident Management
Customer service skills
Support ticket creation
Support ticket routing
Analysis and Problem Management
Problem analysis
Perform immediate action
Provide alternative solutions to business issues
Perform estimate of problem resolution
Document resolution procedures.
Monitor system performance and integrity
Operational Support
Provide day-to-day support for production systems
Maintain working knowledge of systems
Expected to take a supporting role in day-to-day production support
Enforce server standards and policies
Follow standards, policies and procedures pertaining to change management and server systems
On-call rotation
Project Complexity
Expected to address business processes
Expected to support medium size projects
Responsible for support with team members on a project
Project Leadership
Perform status reporting
Follow project plans and tasks
Project and status communication
BASIC QUALIFICATIONS
Associates of Science degree in Information Systems or related field AND minimum 6 years of experience
Bachelors of Science degree in Information Systems or related field AND minimum 1 year of experience
PREFERRED QUALIFICATIONS
Microsoft SQL Server 2008 and 2014
Current MCITP, MCSE, or MCM preferred
Converged Infrastructure
Knowledge of storage administration
Powershell scripting
Hands-on server operating systems experience including installation, configuration, troubleshooting, performance tuning, and user administration in Windows and Active Directory
Advanced architecture, planning, and support of infrastructure platforms
Microsoft Operating Systems including Windows Server 2003, 2008, and 2012
Microsoft technologies
Directory Services
Group Policy Design and Implementation
DNS and DHCP
NTFS and DFS
Print and File Services
SCCM & SCOM
Experience in storage solutions and concepts
Networking fundamentals and topology
Understanding of VMware -- vSphere
* LI-BM1
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
The Oshkosh Fire & Emergency segment is a single-source designer and manufacturer of fire apparatus, homeland security vehicles, mobile command, communications vehicles, and airport rescue firefighting vehicles. Our brands are known globally for quality, safety, and innovation.
Oshkosh Fire & Emergency is a segment of Oshkosh Corporation, which is a Fortune 350, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them.
SUMMARY
This position requires the ability to administrate complex server systems in both physical and virtual environments, operate at an advanced level of proficiency in analysis, administration, and project management. Provide technical consulting in the administration of an Active Directory environment. Advise applications development, project staff, and users on server hardware solutions to business problems, active directory standards, and the patching of server systems. Provide customer production and developer support. Ensure that documentation is complete and up-to-date. Support small and medium level projects staff. Excellent business analysis and project management skills are required. Position will support business department(s) and system(s). This position is expected to address medium complexity business processes and provide innovative solutions for the business departments. Should be able to work in a team environment and resolve problems, proactively communicate, and support projects with supervision. The security risk level for this position is low; but, the incumbent may be subject to additional background screening requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Incident Management
Customer service skills
Support ticket creation
Support ticket routing
Analysis and Problem Management
Problem analysis
Perform immediate action
Provide alternative solutions to business issues
Perform estimate of problem resolution
Document resolution procedures.
Monitor system performance and integrity
Operational Support
Provide day-to-day support for production systems
Maintain working knowledge of systems
Expected to take a supporting role in day-to-day production support
Enforce server standards and policies
Follow standards, policies and procedures pertaining to change management and server systems
On-call rotation
Project Complexity
Expected to address business processes
Expected to support medium size projects
Responsible for support with team members on a project
Project Leadership
Perform status reporting
Follow project plans and tasks
Project and status communication
BASIC QUALIFICATIONS
Associates of Science degree in Information Systems or related field AND minimum 6 years of experience
Bachelors of Science degree in Information Systems or related field AND minimum 1 year of experience
PREFERRED QUALIFICATIONS
Microsoft SQL Server 2008 and 2014
Current MCITP, MCSE, or MCM preferred
Converged Infrastructure
Knowledge of storage administration
Powershell scripting
Hands-on server operating systems experience including installation, configuration, troubleshooting, performance tuning, and user administration in Windows and Active Directory
Advanced architecture, planning, and support of infrastructure platforms
Microsoft Operating Systems including Windows Server 2003, 2008, and 2012
Microsoft technologies
Directory Services
Group Policy Design and Implementation
DNS and DHCP
NTFS and DFS
Print and File Services
SCCM & SCOM
Experience in storage solutions and concepts
Networking fundamentals and topology
Understanding of VMware -- vSphere
* LI-BM1
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.