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Hours Full-time, Part-time
Location Appleton, WI
Appleton, Wisconsin

About this job

COMPANY PROFILE

The Oshkosh Fire & Emergency segment is a single-source designer and manufacturer of fire apparatus, homeland security vehicles, mobile command, communications vehicles, and airport rescue firefighting vehicles. Our brands are known globally for quality, safety, and innovation.

Oshkosh Fire & Emergency is a segment of Oshkosh Corporation, which is a Fortune 350, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them.

SUMMARY

This position requires the ability to administrate complex server systems in both physical and virtual environments, operate at an advanced level of proficiency in analysis, administration, and project management. Provide technical consulting in the administration of an Active Directory environment. Advise applications development, project staff, and users on server hardware solutions to business problems, active directory standards, and the patching of server systems. Provide customer production and developer support. Ensure that documentation is complete and up-to-date. Support small and medium level projects staff. Excellent business analysis and project management skills are required. Position will support business department(s) and system(s). This position is expected to address medium complexity business processes and provide innovative solutions for the business departments. Should be able to work in a team environment and resolve problems, proactively communicate, and support projects with supervision. The security risk level for this position is low; but, the incumbent may be subject to additional background screening requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Incident Management

Customer service skills

Support ticket creation

Support ticket routing

Analysis and Problem Management

Problem analysis

Perform immediate action

Provide alternative solutions to business issues

Perform estimate of problem resolution

Document resolution procedures.

Monitor system performance and integrity

Operational Support

Provide day-to-day support for production systems

Maintain working knowledge of systems

Expected to take a supporting role in day-to-day production support

Enforce server standards and policies

Follow standards, policies and procedures pertaining to change management and server systems

On-call rotation

Project Complexity

Expected to address business processes

Expected to support medium size projects

Responsible for support with team members on a project

Project Leadership

Perform status reporting

Follow project plans and tasks

Project and status communication

BASIC QUALIFICATIONS

Associates of Science degree in Information Systems or related field AND minimum 6 years of experience

Bachelors of Science degree in Information Systems or related field AND minimum 1 year of experience

PREFERRED QUALIFICATIONS

Microsoft SQL Server 2008 and 2014

Current MCITP, MCSE, or MCM preferred

Converged Infrastructure

Knowledge of storage administration

Powershell scripting

Hands-on server operating systems experience including installation, configuration, troubleshooting, performance tuning, and user administration in Windows and Active Directory

Advanced architecture, planning, and support of infrastructure platforms

Microsoft Operating Systems including Windows Server 2003, 2008, and 2012

Microsoft technologies

Directory Services

Group Policy Design and Implementation

DNS and DHCP

NTFS and DFS

Print and File Services

SCCM & SCOM

Experience in storage solutions and concepts

Networking fundamentals and topology

Understanding of VMware -- vSphere

* LI-BM1

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.