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in Wilsonville, OR

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About this job

Successful Technical Support Associates are individuals who:

  • Enjoy providing professional telephone technical support
  • Respond to routine inbound phone calls with the expectations of providing a high degree of professional and superior technical evaluation
  • Enjoy helping customers understand the features and benefits the products and work systematically through hardware or software problems
  • Have excellent communication skills: verbal, written, listening and reading
  • Can gauge customer technical ability and modify delivery skills accordingly
  • Have a strong desire to learn continually and grow professionally
  • Can quickly think of alternative solutions to customer problems
  • Are comfortable working on a team and supporting others
  • Are able to adapt well to changing circumstances, direction, and strategy

Apply directly and view all job postings at http://www.convergys.com/career-details.php?id=R1017225.

Call a member of our Talent Acquisition team today to learn more about this GREAT opportunity! 503-685-6400 ext. 8205052

Please note: any correspondence regarding a Convergys opportunity, interview, or job offer will come from an official company email address. Be sure to verify the email address in the mailto: section to confirm that it is an official Convergys email address.

EEO/Vet/Disabled