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Manheim Kansas City- Block Clerk - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Kansas City, MO Kansas City, Missouri |
About this job
Description
Job Scope
Record and verify information, process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction.
Key Responsibilities
- Verify invoices for accuracy, appropriate bid amount, correct buyer information, etc.
- Resolve sales price discrepancies or refer to supervisor as appropriate
- Offer post sale inspection (PSI) services to buyer and coordinate initiation of PIS process
- Process 'IF' sales
- Obtain required signatures and distribute documentation for sold vehicles
- Observe all job related safety and health procedures
- Perform other job related duties as assigned by supervisor
Change & Innovation
- Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
- Draws from a variety of sources and experiences to identify alternative solutions
- Adapts in the face of ambiguity or uncertainty
- Embraces changes affecting one's area
Customer Focus
- Focuses on customer needs and preferences in delivering work product
- Delivers impactful, timely solutions that are meaningful to the customer
- Follows up with customers to ensure problems are solved
- Shares information and explains procedures in a way that is easy for others to understand
- Adapts personal style and approach to quickly establish rapport while maintaining professional demeanor in all customer situations
Collaboration
- Demonstrates "we versus me"Â thinking
- Willingly provides assistance and support to others
- Works cooperatively with people from diverse backgrounds
- Addresses and resolves conflict directly and constructively
- Builds a relationship network within and across departments
Drives Results
- Plans appropriately for daily work and projects
- Delivers consistently strong performance that co-workers can rely upon
- Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
- Recognizes when to escalate a problem to the next level and when to handle it individually
- Negotiates/re-negotiates priorities and competing demands for one's time Maintains a proper pace
Effective Communication
- Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)
- Listens actively and carefully to others' opinions and ideas
- Shares viewpoints openly and directly with others
- Shares timely information with relevant parties
Develops Self and Others
- Seeks opportunities to acquire new knowledge and skills
- Shares own experience and expertise with others
- Accepts feedback openly, without becoming defensive
- Learns from experiences, including successes, setbacks, and/or resistance
Qualifications
Education & Specialized Knowledge
- High School Diploma or equivalent
- Effective communications, problem solving and organizational skills
- Ability to remain focused and composed in fast paced sale day environment
- 6 months to 1 year clerical, office and/or customer service work experience preferred
Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes AutoTrader.com, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.
Organization:Cox Automotive
Primary Location:US-MO-Kansas City-3901 N Skiles Ave
Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-
Travel:No
Schedule:Part-time
Unposting Date:Ongoing