You might also like
in Anaheim, CA
Concessions Supervisor
Hours | Full-time, Part-time |
---|---|
Location | 2695 E. Katella Ave. Anaheim, California |
About this job
Concessions Supervisor
The Concessions Supervisor is responsible for overseeing a wide variety of Concession Stands, Bars and portables including, but not limited to, pre-event setup, event day operations and event specific closing/ check-out. A primary function of this position is to serve as a team member liaison and support the development and implementation of new ideas, practices and policies throughout each operation. The Concessions Supervisor reports to the Concessions Management Team and is a part-time, event-based position located within the Food and Beverage Department of Honda Center. Hours for this position fluctuate depending upon arena event schedule.
Examples of Essential Duties/Responsibilities:
- Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations
- Assist with pre-event setup including bars, portables, setting stanchions and back of house spaces where/ when appropriate
- Verify all stands opening inventory for any discrepancies
- Understand and ensure proper execution of responsible alcohol service
- Understand and maintain proper sanitation and food safety
- Ensure proper documentation is being completed at all locations each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, etc…
- Provide oversight to all stands, bars and portable operations and monitor/ support expeditor efforts, food timing, cashier efficiency, etc…
- Assist the Concessions Management Team with training of team members to ensure their success and the success of the department as a whole
- Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
- Verify all side work has been completed properly and in an appropriate amount of time
- Organize and file all event paperwork; including, but not limited to stand inventory sheets, cleaning logs, requisition forms and ABI sign in sheets
- Monitor food and beverage quality and presentation throughout the event
- Monitor stand wait times and escalate concerns when crossing communicated service thresholds
- Work with management to ensure end of the month inventory is being completed
- Maintain organization and cleanliness of all storage areas; i.e. back bars, storage rooms, beverage cages, walk in coolers, etc…
- Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
- Be comfortable with the arena and know how to navigate personally, as well as, assist guests
- Support any other Food & Beverage departments as needed
- Work with counter parts of operation to ensure event standards of service are reached
- Help maintain and ensure excellent customer service
- Partner with the F&B and Honda Center Senior Leadership to ensure a successful operation
- Other responsibilities and tasks as deemed appropriate by the Management Team at Honda Center
Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School diploma or equivalent
- Must be a minimum 21 years of age
- 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred
- Basic math skills required; ability to accurately handle money and count change
- Must be able to able to effectively communicate in English, in both written and verbal forms
- Must be willing and able take and pass required Food & Beverage training classes including safe food handling and alcohol service
- Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)
- Strong attention to detail
- Must possess excellent interpersonal skills and diplomacy
- Strong communication skills
- Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
- Ability to lift, push, and pull up to 50lbs
- Flexible schedule – We prefer candidates that are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
- Must be able to work in an environment with fluctuating temperatures