Anaheim Ducks / Honda Center Concessions Supervisor job in Anaheim, CA

Company
Anaheim Ducks / Honda Center
Job Title
Concessions Supervisor
Job Type
Full-time, Part-time
Location
2695 E. Katella Ave.
Anaheim, CA 92806

Concessions Supervisor

anaheim ducks / honda center jobs

Concessions Supervisor    

The Concessions Supervisor is responsible for overseeing a wide variety of Concession Stands, Bars and portables including, but not limited to, pre-event setup, event day operations and event specific closing/ check-out.  A primary function of this position is to serve as a team member liaison and support the development and implementation of new ideas, practices and policies throughout each operation.  The Concessions Supervisor reports to the Concessions Management Team and is a part-time, event-based position located within the Food and Beverage Department of Honda Center. Hours for this position fluctuate depending upon arena event schedule.

Examples of Essential Duties/Responsibilities:  

  • Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations
  • Assist with pre-event setup including bars, portables, setting stanchions and back of house spaces where/ when appropriate
  • Verify all stands opening inventory for any discrepancies
  • Understand and ensure proper execution of responsible alcohol service
  • Understand and maintain proper sanitation and food safety
  • Ensure proper documentation is being completed at all locations each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, etc…
  • Provide oversight to all stands, bars and portable operations and monitor/ support expeditor efforts, food timing, cashier efficiency, etc…
  • Assist the Concessions Management Team with training of team members to ensure their success and the success of the department as a whole
  • Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
  • Verify all side work has been completed properly and in an appropriate amount of time
  • Organize and file all event paperwork; including, but not limited to stand inventory sheets, cleaning logs, requisition forms and ABI sign in sheets
  • Monitor food and beverage quality and presentation throughout the event
  • Monitor stand wait times and escalate concerns when crossing communicated service thresholds
  • Work with management to ensure end of the month inventory is being completed
  • Maintain organization and cleanliness of all storage areas; i.e. back bars, storage rooms, beverage cages, walk in coolers, etc…
  • Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
  • Be comfortable with the arena and know how to navigate personally, as well as, assist guests
  • Support any other Food & Beverage departments as needed
  • Work with counter parts of operation to ensure event standards of service are reached
  • Help maintain and ensure excellent customer service
  • Partner with the F&B and Honda Center Senior Leadership to ensure a successful operation
  • Other responsibilities and tasks as deemed appropriate by the Management Team at Honda Center

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High School diploma or equivalent
  • Must be a minimum 21 years of age
  • 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred
  • Basic math skills required; ability to accurately handle money and count change
  • Must be able to able to effectively communicate in English, in both written and verbal forms
  • Must be willing and able take and pass required Food & Beverage training classes including safe food handling and alcohol service
  • Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)
  • Strong attention to detail
  • Must possess excellent interpersonal skills and diplomacy
  • Strong communication skills
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
  • Ability to lift, push, and pull up to 50lbs
  • Flexible schedule – We prefer candidates that are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
  • Must be able to work in an environment with fluctuating temperatures

Additional Info

Minimum Age
21+ years old

Job Industries

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