Bistro Cook/Server/Barista

Courtyard Paducah

This position is responsible for assisting guests in the Courtyard Bistro and all Catering Outlets in an efficient and courteous manner, effectively promote the Bistro, takes orders, and prepares/delivers food and beverage orders, adhere to all health regulations, and follow Interstate Hotels/Marriott’s high standards of quality to ensure guest satisfaction. This position is for breakfast shift. 

Position Competencies

• Customer focus
• Communication
• Decision quality
• Handles pressure well
• Self/workload management
• Adaptability
• Teamwork
• Conflict management
• Problem solving
• Attention to detail
• Priority Setting

Duties and Responsibilities

1. Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner. Accurately and quickly takes, enters, prepares and delivers guest orders according to standards. Responds to guest needs and provides the highest level of quality service. Assists other associates as needed to meet guest’s needs. Effectively operates MICROS operating system and cash register.

2. Counter Sales/Food Preparation: Responsible for answering all questions about menu items, specials, and prices. Familiar with preparation methods and ingredients to meet guest’s dietary/allergy questions. Actively up-sells food and beverage items to maximize revenue. Monitors and replenishes stock of prepared menu items. Prepares all food in a timely manner, and operates the Turbo Chef according to standards.

3. Barista/Beverage Duties: Brews coffee and prepares coffee/other drinks according to the specific recipes. Assists Bartender when necessary with serving alcoholic beverages, and follows local liquor laws.

4. Bussing/Cleaning: Responsible for disposal of garbage, picking up trays, re-stocking dishes on the line, and clearing/wiping down tables and counter. Transfers full dish tubs to the dish room, and assists as needed with washing dishes.

5. Paperwork: Completes all required paperwork in an accurately and timely manner. Assists with inventory, completes inventory par sheets, and other responsibilities as needed.

6. Works Safely: Maintains a clean and safe work area, and handles all food/beverage in compliance with Interstate Hotels/Marriott, brand, local, state and federal regulations. Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room. Follows all Interstate Hotels/Marriott procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

7. Self-Management: Produces required volume of work by planning, organizing and prioritizing work

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.