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Customer Service Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Columbia, MD Columbia, Maryland |
About this job
Our client is searching for customer service/finanical call center support during busy season.
We are looking for 3-4 candidates to help out the Student Support Team in the Financial Aid Department.
Candidate is responsible for:
Taking a high volume of inbound calls (60-80/day)
Answering student's questions regarding billing and refunds
Will need to document each call-work within 2-3 systems
May need to transfer student to a different department
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.