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Member Services Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Omaha, NE Omaha, Nebraska |
About this job
JOB DESCRIPTION
The Member Service Specialist responsibilities:
-Assess and support members to resolve issues around benefit information and communicating benefit information to subscribing members and pharmacy networks
-Will handle inbound calls; call volume can reach up to 100+ calls per day and 3-5 minute average call time is the goal
**Medicare members would call in to place an order for a particular prescription,they are verifying if it's covered through medicare and will also do account updates and changes.**
QUALIFICATIONS:
- High School diploma required
- 1+ year(s) of customer service experience in a call center environment; if no call center experience, must have healthcarebackground (CNA,CMA, administration)
Shifts:Shifts between 7am- 10:30pm
(Call to disucss your preferred shift)
Must be available to work one weekend day, whether it is Saturday or Sunday. Once the schedule is set, it is permanent.
Call Raven Today 402-997-7632
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.