Beauty Advisors - Hiring Event!

GENERAL SUMMARY:         

The primary goals of the Beauty Advisor is to be an ambassador of The Brand and The Atrium by providing clients with a complete shopping experience, including enthusiastic, helpful assistance and cosmetic product knowledge.  In addition, the  beauty advisors will maximize sales potential, promote team building and client development, and maintain the impeccable customer service and presentation standards set by The Atrium.

RESPONSIBILITIES:         

Sales Achievements  

●             Drive and achieve individual objectives and be accountable for sales results.

●             Carry out promotional initiatives and programs

Client Relationship Management

●             Engage with clients to develop long-term relationships, leveraging different clienteling tools in order to foster store loyalty

●             Provide courteous and knowledgeable service to clients consistent with The Atrium’s desired client experience

●             Handle all aspects of sales transactions including the operation of POS equipment

●             Collaborate with other associates and managers to provide the best customer experience

●             Build relationships with clients by contacting them to follow-up on purchases, suggest new products, and invite them to upcoming events.

●            

Product Expertise

●             Learn and master product knowledge

●             Be a strong advisor to your clients, assessing their style and tastes matched to product recommendations

●             Monitor and react to product in-stock positions, ensuring appropriate stock levels at all times. Communicate inventory issues / concerns to department supervision

●             Communicate customer and product feedback/issues to the Department Manager

●             Maintain an awareness and familiarity of competing brands

Store Operations

●             Supervise operation of designated brand area

●             Perform as a team-player; participate in activities contributing to the overall objectives of the store.

●             Adhere to The Atrium’s standards for dress and appearance

●             Follow store policies and procedures

●             Ensure work area is kept clean, organized, and adheres to visual merchandising standards

●             Assist in merchandising and restocking merchandise consistent with department standards

●             Perform other service functions as required

QUALIFICATIONS:

●             Proven ability to set and achieve sales goals

●             Ability to work individually with little direct supervision

●             Ability to drive sales in a customer-centered environment

●             Excellent customer service skills and ability to deal with challenging clients

●             Excellent verbal communication and relationship building skills

●             Ability to build relationships, solve problems and influence others

●             Ability to work in a fast paced environment and handle multiple priorities

●             Must be able to work various shifts including holidays and weekends.

●             1-2 years of previous luxury retail experience, preferably in skincare.

●             Able to perform the functions shown as Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS /WORK ENVIRONMENT:      

●             Ability to withstand prolonged standing, walking, stretching, bending, climbing and kneeling without restriction, work indoors, and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, and cigarette smoke.