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Hours Full-time, Part-time
Location Reading, MA
Reading, Massachusetts

About this job

Job Description

The Real Estate Customer Service Representative (traditionally referred to as a Real Estate Agent) is the life-blood of our company. Providing outstanding customer service is the most important ingredient of any real estate transaction, and yet it is the component consumers report they most commonly fail to receive. We take a different approach. By equipping our agents to provide outstanding customer service from the beginning, it becomes the focus of every interaction. Find out if using your customer service skills in our company would be a better fit for you.

Job Responsibilities

  • Interact with customers via phone, email, and social media.
  • Advise customers on the state of the real estate market.
  • Collect customer information concerning the need to buy or sell real estate.
  • Answer questions about contracts and terms of sale.
  • Utilize computer technology to manage a database of customers and prospects.
  • Assist potential clients with financial decisions concerning real estate.
  • Resolve conflicts that arise during the purchase or sale of real estate property.

About Berkshire Hathaway HomeServices Verani Realty

Berkshire Hathaway HomeServices Verani Realty has been serving the real estate needs in the communities of New Hampshire and Northern Massachusetts since 1967. We have a reputation for innovation and exemplary customer service. In the last few years we have grown to have multiple offices across Southern and Central New Hampshire and northern Massachusetts with over 350 Real Estate agents available to meet your NH, MA and ME real estate needs.

Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.