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Call Center Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Hartford, CT Hartford, Connecticut |
About this job
Well estalished insurance organizations in Hartford, CT are searching for talented CSR's to join their teams!
The Customer Care Representative's focus is delivering quality customer service to clients, vendors and customers. The Customer Service Representative ensures all incoming calls are addressed appropriately, all of the clients service needs are documented, and outbound calls are made to Service Providers and/or clients as needed.
MUST HAVES:
Prior call center experience.
Proficient with computer and strong data entry skills.
Customer service and problem solving skills.
Work Environment:
Call Center environment. Business casual dress code.
The customer service rep will be assigned to a team, and will report into a customer service supervisor.
Qualifications:
- Strong customer service skills
- Ability to operate in a fast-paced team environment
- Work independently and pick up additional tasks
- Ability to maintain business knowledge that changes on a regular basis
- Must use judgment and tact
- Professional demeanor at all times
- Strong verbal and written communication skills
- Time Management skills
- Research skills and critical thinking ability
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.