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About this job

Tracking Code
1942-399

Job Description

Purpose:
Performs clerical support in order to ensure productive and accurate processing of customer transactions, maintenance of accounts receivable records, and support for sales and store associates.

Essential Duties & Responsibilities;
1. Accurately enters information regarding sales transactions and order information into GERS system.
2. Verifies all information related to orders is accurate; identifies and corrects discrepancies.
3. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
4. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
5. Completes and processes credit applications, payments and financing paperwork.
6. Verifies all paperwork for order processing is accurate.
7. Communicates with internal and external personnel in a professional and timely manner.
8. Maintains accurate files and processes in order to maximize productivity.
9. Performs clerical support for store staff as needed.
10. Other duties as assigned.

Required Skills

Skills and Abilities:
- Excellent verbal and written communication, and listening skills.
- Basic reading and comprehension skills.
- Basic numerical reasoning skills.
- Ability to complete paperwork in an accurate, neat and efficient manner.
- Demonstrated knowledge of software, including Microsoft Office.
- Excellent organizational skills.
- Outstanding customer service skills.
- Knowledge of GERS system preferred.

Physical Demands:
- Ability to sit, stand, bend, stoop, and reach regularly.
- Ability to communicate effectively with customers and co-workers.
- Ability to use vision to read documents and computer screen.
- Ability to use hands to type information into computer.

Required Experience

Education and Experience:
- High school diploma or equivalent combination of education and experience.
- Previous clerical experience preferred

Job Location
Robinson, Pennsylvania, United States

Position Type
Part-Time