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Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Northbrook, IL Northbrook, Illinois |
About this job
Aerotek is currently hiring for the Nation's Leading Providor in Healthcare Compliance, at their Corporate Headquarters in Northbrook, IL. This is a full time position with opporutnity for growth
Qualifications:
- Must have Customer Service Experience (Call Center Preferred) in an office/corporate setting.
- Must demonstrate proven tenure in work history.
- Must have excellent communication skills (written and verbal).
- Desire to work within a Corporate enviornment.
- Experience utilzing dual montiors- preferred.
- Experienced performance measuring in QA.
- Bilingual in Spanish- Preferred, not required.
Reponsibilities Include, but are not limited to:
*Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests, according to established standards with attention to style, tone, and manner of communication, received through the automated ADC system, mail, or email regarding inquiries on invoices, payments, and collections as outlined by the Customer Service Manager, positioning products and services to customers.
*Must be able to research customer issues and find workable solutions.
*Provides feedback to management on ways to increase efficiencies and the effectiveness of servicing customer's needs.
*Performs necessary record keeping activities.
All qualified and interested candidates, please apply!
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.