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in Hooksett, NH

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Hours Full-time, Part-time
Location Hooksett, NH
Hooksett, New Hampshire

About this job

Position Description:

Welcome to one of the toughest and most
fulfilling ways to help people, including yourself. We offer the latest tools,
most intensive training program in the industry and nearly limitless
opportunities for advancement. Join us and start doing your life's best work.

Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools. Primary Responsibilities: Collects, writes and communicates business cases/requirements between IT, Operations and other functional areas Assists IT team with the business planning and implementation of IT projects Helps lead project teamsDevelops and maintains project plans, status reports and documentation on critical business processes Conducts appropriate research and articulates business value driving a proposed project/initiative Assesses current business processes and proposes opportunities for improvement Maintains effective communication with assigned business partners on a given project/initiative (includes any assigned reporting needs/activity) Other duties as assigned In-depth knowledge of operational processes and business rules Understanding of healthcare industry and regulations Proven ability to prioritize and work well under tight deadlines while effectively managing multiple priorities Ability to lead a small project team, while working as a member of a larger overall team composed of members with differing backgrounds and skills In-depth knowledge of NCI policies, procedures and systems

Requirements

Required Qualifications: Associate's Degree (or higher) or High School Diploma/GED with 5+ years of equivalent work experience (i.e. project management, business analyst) 1+ years of experience designing business/systems process flows 1+ years of experience developing and maintaining project plans, functional specs and business requirements documentation Experience with Microsoft Excel (vlookups and basic formula creation) Experience with Microsoft Word (creating professional documents for business proposals and processes) Experience with Microsoft Visio (creating process flows for projects) Experience with Microsoft PowerPoint (creating presentations on trainings, project updates and 4 blockers) Experience with Microsoft Outlook (creating calendar invitations, review task list and create emails)Preferred Qualifications:Bachelor's Degree (or higher) in Project Management 1+ years of experience with Microsoft Access and FileMaker 1+ years of Project Management experience 1 +years of experience in Pre-Configuration and/or Case Installation Physical Requirements and Work Environment: Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.