Patient Care Coordinator - Haymarket, VA - Full-time / Part-time

Position Description:
 
Energize your career with one of Healthcare’s fastest growing companies.  
 
You dream of a great career with a great company where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.
 
Primary Responsibilities:


Establish, maintain and close patient medical records according to regulations.
Responsible for obtaining all necessary signatures from physicians, staff, and others, as necessary for Authorizations, Certifications, Doctor's orders and Release of Information from Hospice to other parties.
Audit medical records in accordance to written criteria, including all required documentation, authorizations, and necessary signatures.
Purge medical records one year after date of final Discharge.
Perform secretarial duties related to screening calls and facilitating communication for Clinical Services Managers and other staff between patients, families, and other companies.
Keep daily schedule for all team members.
Enter patient care information into database, monitor Event Tracking, including recertification dates, and provide back-up documentation to the Billing department, as requested.
Prepare agenda and attend weekly team meetings.
Order DME, maintain records of order, track delivery dates, and notify the vendor of patient death or discharge and coordinate equipment pick up.
Complete all job duties in a manner that meets the accepted standards of practice and the Evercare Hospice & Palliative Care policies and procedures.
Contribute to achieving the company's mission.
Work collaboratively with others to achieve goals.
Participate in the quality assessment and performance improvement program.
Participate in Hospice In-Service trainings.
Engage in an ongoing, self-development plan to build personal leadership skills, organizational knowledge, and enhance knowledge of the industry.
Identify and address skill and/or knowledge gaps to fulfill job responsibilities
Moderate work experience within own function.
Some work is completed without established procedures.
Basic tasks are completed without review by others.
Supervision/guidance is required for higher level tasks.

Required Qualifications:


High School Diploma/GED.
6 + months of experience using a computer and Microsoft Office (MS Word, MS Excel, and MS Outlook).
6 + months of Customer Service experience analyzing and solving customer's problems in a professional environment.
6 + months of experience working with Medical Records.
6 + Months of Telephonic experience.
Preferred Qualifications:

Any Hospice experience.
Experience working with Healthcare Insurance
Familiarity with Medical Terminology.
Any experience in a Medical Facility/Clinic.
Bachelor's Degree or Higher.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.