HR Generalist

JOB SUMMARY

Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment and positive employee relations. Provide comprehensive HR support to designated client group in the area of recruitment and retention, performance management, conflict management, and leadership. Partner with business leaders to fully understand business issues, and how HR can best support achieving results.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Recruit and staff from internal and external sources in support of EEO, FCC and AAP compliance
• Develop relationships with professional recruitment agencies, schools, and all levels of internal management
• Utilize applicant tracking system to identify and track a qualified pool of candidates
• Assess candidates´ abilities and expectations; conduct interviews as requested by hiring manager and provide assessments to optimize quality of hire
• Partner with hiring manager, to put together offer packages; negotiate offers with candidate, and expedite on boarding
• Process pre-employment screening
• Assure Company policies are administered fairly and consistently throughout the area of responsibility
• Effectively communicate and execute necessary changes to policies and procedures
• Perform basic employee relations functions including support and counseling regarding personnel and job related conflicts, employee performance issues and terminations; conduct exit interviews;
• Conduct basic employee related investigations
• Handle workers compensation, first report of injury database and safety regulations process
• Administer Leave of Absence requests
• Conduct open enrollment and other benefits related programs as needed
• Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
• Ensure timely and accurate entries to the HRIS data base
• Ensure timely and accurate payroll entry for designated client group
• Perform audit and compliance functions as requested (audit reports verification, commission reports, payroll)

REQUIRED QUALIFICATIONS

• Skills/Abilities and Knowledge
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to deal with the public in a professional manner
• Ability to maintain confidentiality of information
• Ability to make decisions and solve problems while working under pressure
• Strong PC skills and MS Office skills
• Ability to prioritize and organize effectively
• Ability to show judgment and initiative and to accomplish job duties in a timely manner
• Ability to work independently
• Basic knowledge of local, state and federal employment laws and procedures
• Basic knowledge of recruitment trends and technologies
• Basic knowledge of state and federal wage and hour laws
• Knowledge of staffing and employment practices
• Knowledge of employee relation´s procedures and applicable law
• Knowledge of cable television products and services a plus

Education

• Bachelor´s degree in Human Resources, Business, or related field or equivalent experience, PHR Certification Desired

Related Work Experience

• 1-2 years Human Resources support experience, inclusive of involvement with recruiting and HR documentation administration

Certifications and/or Licenses

• Certifications for Human Resource Professionals (PHR, SPHR) preferred
• Valid driver’s license with satisfactory driving record within company required standards

WORKING CONDITIONS

• Office Environment

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