Technical Support Specialist - Full-time / Part-time

Well-known company is seeking a Technical Support Engineer to solve issues by using their analytical and critical thinking skills and their knowledge of networks, applications, and hardware!

Basic Qualifications:

• Knowledge of Linux/Windows and scripting tools for system administrative purposes
• Experience assisting customers for installation, configuration and troubleshooting of computer software, hardware and network environments
• Familiar with all aspects of operations support, preventive maintenance, remedial maintenance; and regular status reporting

Responsibilities include but are not limited to the following:
*Installation/configuration/troubleshooting/testing of proprietary applications
*Resolve customer reported issues and inquiries, by local travel to customers' sites or remotely via secure connectivity to customers' systems from the Pasadena office or their home office.
*Maintain records of daily communications, document problems, configuration information and resolution
*Perform scripting modifications in local databases using Microsoft Access, SQL Server and Oracle database.
*Maintaining customer relations via phone or in person with various customers' users and personnel
*Troubleshooting of Microsoft Windows and Linux operating systems.
*Troubleshooting of network environments.
*Providing technical assistance to other support engineers and customers.
*Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

If you are interested in applying, please send your resume and I will contact you as soon as possible!

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.