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Customer Service Representative ($13.50/hr)
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Urbandale, IA Urbandale, Iowa |
About this job
Candidates will be:
Handling inbound calls and makes outbound calls regarding benefit, pension, and 401K plans to planned participants.
- These Client Representatives will document and communicate program information to various departments
- They are responsible for educating the caller on their options and giving them recommendations on their plans
- They will also monitor plan activity and identify any key issues, upcoming challenges, or potential concerns
- Spending approximately 90% of time on the phones, averaging around 50-70 calls a day
- Handle a high volume of calls in a fast paced environment
Nice to Have:
- Customer service experience or industry related experience!
- Insurance experience
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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