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About this job

This company has hired Snagajob to schedule interviews because they need to fill these positions quickly. After applying, qualified candidates will be contacted by a Snagajob recruiter to schedule a phone interview.

Pollo Tropical is now hiring Shift Leaders for their location in Alpharetta!

Apply Now! Interviews will be held in September!!

As a Shift Leader, you will primarily be responsible for providing overall guidance to team members during a given shift while working under the leadership of the Restaurant Manager.  The Restaurant Team Leader’s goal each shift should be to ensure that your store creates a pleasant environment for guests while delivering fast friendly service in a clean environment.

Specific Responsibilities for the Shift Leader will include:

  • Delegating responsibilities and ensuring work is completed
  • Interacting with customers to ensure positive customer service
  • Providing hands-on assistance
  • Reporting any issues during shift to the Restaurant Manager
  • Administrative and legal compliance during shifts
  • Managing and leading a staff while achieving shift operational targets (i.e. managing food, labor and guest service, etc.)
  • Other duties, as assigned

Job Requirements

We believe our Shift Leaders are among the best in the industry, and we strive hard to find the best candidates possible to work in our restaurants.  The Shift Leader position requires a candidate with at least 2 years of prior restaurant supervision experience in order to be considered.  In addition, the Restaurant Team Leader must be at least 18 years old.

Other requirements for the Shift Leaders include:

  • Able to Work All Shifts and days of week
  • Good Verbal and Written Communication Skills
  • Must be Guest-Oriented and Work Well with Staff

Benefits

Working at Pollo Tropical allows you to take advantage of an amazing benefits package.  Benefits for the Shift Leader position will include:

  • Great Hourly Rate  
  • 50% Family Weekly Food Discount
  • Weekly Pay
  • Paid Training Program
  • Discounted Meal during Shift

To submit an application, please apply today!