Customer Account Manager - Full-time / Part-time

Description

Summary: Provide the highest level of customer service through sales support and account management activities including, but not limited to these essential job duties:

Essential Duties & Responsibilities:

• Responsible for establishing and maintaining complete files for each customer, including updated contact information, record of collection efforts, payment history and all correspondence
• Complete and verify credit applications on all customers
• Thoroughly understands and can explain the Installment Sales Agreement
• Responsible for collection activities on all past-due accounts
• Maintain credit and financial files on all customers
• Assist in the unloading and set-up of incoming new product deliveries
• Assist in the preparation, loading and delivery of products to customers
• Follow Company policies and procedures
• Perform duties to meet established job standards
• Perform other duties assigned by the Assistant Manager and Store Manager

Qualifications

Qualification Requirements: Must pass entry level tests including drug screen and background check. Must have a valid state driver’s license and a good driving record.

Education and/or Experience: High School diploma or equivalent

Skills & Abilities: Good communication and customer service skills.

Physical Demands: While performing the duties of this job, the coworker may be required to lift heavy objects.