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Hours Full-time, Part-time
Location South Elgin, IL
South Elgin, Illinois

About this job

# Description The Management Trainee Program is designed as a training path to enable you to take on the responsibilities of an Assistant Store Manager within a specific timeframe with Toys"R"Us, Inc. The program combines on-the-job experience with formal training including classroom and e-Learning in an eighteen month program. In addition to your direct supervisor, you will be paired with a mentor to develop your skills. The program is designed to provide you knowledge, skills and abilities towards your success at Toys"R"Us, Inc. The Management Trainee is a full-time position and requires full availability including nights and weekends. This position reports directly to the Assistant Store Manager. Responsibilities The Management Trainee is responsible for working with team members on guest services, selling skills and product knowledge. This position is expected to perform a wide variety of activities aimed at driving sales and promoting and managing the training and development of team members in a specific department. The Management Trainee will serve as the subject matter expert and is responsible for ensuring that all business initiatives are implemented and executed per Company standards. * Performs daily walk of the department * Promotes store sales and profit goals * Conducts selling skills training, guest service and product knowledge training for all department team members * Exhibits an ownership attitude by promoting partnerships with store management * Delivers excellence in guest services, including decision making/problem solving skills for service recovery * Provides feedback and input to the Assistant Store Manager on development of department initiatives and plans * Provides input and assistance to the Assistant Store Manager in motivating, evaluating, coaching and counseling team members * Reviews sales reports * Implements system to communicate all ROTOs, promotions, MAP activities and special events for each team member * Executes all safety and asset protection standards; responsible for incorporating training programs and business objectives * Acts as Guest Service Leader # Qualifications * Bachelors Degree in Business, Retail Management, related study or equivalent experience * Minimum GPA 3.0 * Ability to work in a collaborative and cross-functional environment * Ability to adapt to change and uncertainty * Ability to sell and explain features & benefits of all merchandise * Exceptional leadership, communication & training skills * Ability to handle/prioritize multiple projects * Ability to identify others' strengths & assign work accordingly **Job Function:** Base Operations **Primary Location:** USA-IL-South Elgin **Schedule:** Full-time **Brand:** Toys 'R' US **Req ID:** 45779