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Host(ess) - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Port Huron, MI Port Huron, Michigan |
About this job
Are you good planner and do you enjoy meeting new people?
Hosts | Join Our Freighters Team
Our company: Inspired by Opportunity, Success through Service. In addition to owning over 170 Wendy's Restaurants in eight states, Meritage Hospitality Group also owns and operates four Michigan-based Casual Dining concepts including Freighters Eatery & Taproom, Twisted Rooster, Crooked Goose, and Wheelhouse Kitchen & Cocktails.
Freighters Eatery & Taproom is a culinary destination situated on the St. Clair River in Port Huron overlooking the beautiful Blue Water Bridge with stunning views at sunset and by night. Whether you are a guest or a team member, the Freighters team will make you feel right at home in our inviting atmosphere featuring a cozy fireplace lounge for those chilly nights and outdoor patio seating during warm summer season. We currently have openings for friendly, customer-centric Hosts with a professional demeanor to join our Freighters team.
POSITION SUMMARY
Our Hosts are the first impression our guests have when they walk in the door, and are depended upon to consistently deliver uncommon hospitality with a welcoming smile and prompt, courteous service when greeting and seating all our guests, in person and when handling phone inquiries.
Job Title: Hosts
Reports to: Dining Room Manager
Location: Port Huron, Michigan
Education: High School Diploma or equivalent experience desirable
Experience: Host or customer service experience in a restaurant or retail work environment preferred
Skills: Strong organizational and communication skills will help you succeed in this position
Growth Potential: Starting as a Host is a great entry-level position to work as a Server and in our Special Events team
Compensation: Hourly pay, flexible shifts, meal discounts and fast-paced work environment in an beautiful locally-owned restaurant!
ESSENTIAL RESPONSIBILITIES:
- Greet guests positively, as a representation of their first interaction with the restaurant.
- Request how large of a party guests need seating for, and accommodate any special arrangements.
- Provide guests with a wait time determined by the number of tables that will soon become available.
- Seat guests, rotating between various sections to ensure servers can provide prompt and friendly customer service to each guest.
- Maintain a record of table availabity at the server station to be able to quickly identify where to seat new guests.
- Organize food menus, LTO menus, kid’s menus, and other promotional material, ensure they are properly distributed to each guest.
- Maintain menus by cleaning them at the end of each shift, and only allowing presentable menus to remain in rotation.
- Take reservations over the phone, and make sure all arrangements are documented with the guests’ name, phone number, number of people expected in party, and time of arrival.
- Continually conduct secondary work during times when the restaurant is not as busy. This could include but is not limited to, sweeping the entrance area, washing windows, wiping down children’s booster seats, and assisting servers with maintaining their sections.
WORKING CONDITIONS
This role will require some physical demand including standing, walking, bending, and lifting/carrying up to 25lbs. Working in the front of house at the front entry of the restaurant in a moderately controlled environment, interacting with customers.
HOW TO APPLY: Click on the APPLY NOW button and be sure to attach your experience or resume. Please introduce yourself in the cover letter box by telling us why you want this role with us!