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Hours Full-time, Part-time
Location 275 Parsonage Road
Edison, New Jersey

About this job

OVERVIEW:

As the Fitting Room Lead, you will be an integral part of bringing the MAGIC of Macy's to life by directing the fitting room recovery process in your location. You are responsible to direct, monitor and communicate with Fitting Room Associates, and coordinate with the VPSM, ASM, Executive in Charge (EIC) and Seasonal Recovery Coordinator (4 th Quarter) regarding assignment/movement of teams based on fitting room needs.

ESSENTIAL FUNCTIONS:
  • Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
  • Lead, monitor, and direct the fitting room process; participate in all functions of fitting room maintenance as needed
  • Partner with Receiving Team Manager/Lead on sortation hub location and merchandise movement equipment as needed
  • Set sortation hub with equipment prior to the start of the fitting room recovery shift, and monitor throughout
  • Check each fitting room vestibule to ensure that it is free of merchandise, and place merchandise on fitting room racks
  • Collect and transport unsorted fitting room racks, and abandoned merchandise left at price checkers and wrap stands to the designated sortation hub
  • Sort merchandise on collected racks in designated sortation hub by vendor, family of business and clearance status, ensuring that merchandise is floor-ready
  • Transport sorted racks from sortation hub back to the selling floor for placement
  • Return sorted merchandise to the correct fixtures on the selling floor per merchandising guidelines
  • Communicate with the VPSM, ASM, Executive in Charge (EIC) and Seasonal Recovery Coordinator (4th Quarter) regarding the status of the fitting room recovery process
  • Re-direct fitting room recovery associates tasks as business and workload needs dictate
  • Review status update with store executive team at turnover meetings, discuss opportunities and formulate solutions.
  • Regular, dependable attendance and punctuality
  • Perform other duties as assigned

QUALIFICATIONS:

Education/
Experience:

High School Diploma or equivalent required. Minimum of one to three years experience in a supervisory position required. Additional schooling or background in merchandising is preferred.

Language Skills:

Excellent written and verbal communication skills; ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure
manuals.

Mathematical Skills:

Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability:

Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.

Other skills:

Strong merchandising skills. Possess vision and creativity. Superior organizational skills. Ability to collaborate and function as a member of a team. Ability to train, coach, and develop a staff of associates. Ability to delegate and follow through on projects in a timely manner. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.