The job below is no longer available.
You might also like
in Westminster, CO
- $20
est. per hour Staples • 3h agoJust posted Urgently hiring 11 mi Use left and right arrow keys to navigate - $16
est. per hour Express Employment Professionals • 4h agoJust posted Urgently hiring 8.1 mi Use left and right arrow keys to navigate - $16
est. per hour Express Employment Professionals • 4h agoJust posted Urgently hiring 8.1 mi Use left and right arrow keys to navigate - $15
est. per hour Buffalo Wild Wings • 2h agoUrgently hiring 5.8 mi Use left and right arrow keys to navigate - $15
est. per hour Buffalo Wild Wings • 2h agoUrgently hiring 3.5 mi Use left and right arrow keys to navigate
Client Services Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Westminster, CO Westminster, Colorado |
About this job
PrideStaff is seeking a Client Services Representatives for our medical services client located in Westminster, CO. As a Client Services Representative, your job is to deliver professional customer service to all clients. You will be communicating on a daily basis with our client patients; checking-in on their therapy status and helping them order equipment and supplies.
JOB DUTIES:
JOB DUTIES:
- Contact patients via the phone to check-in on their therapy status, collect adherence information, and order therapy supplies
- Assist patients with any issues, escalating appropriately when issue needs to be addressed by the local provider
- Follow up timely on client and patient emails and system generated alerts
- Create and maintain reports in Excel and report daily/weekly on individual activity
- Maintain client account records, track deadlines, and manage tasks in web based tools
- Manage daily tasks, and activities to ensure all patients are contacted on schedule
- Minimum two years of professional client/customer support experience
- Strong two way communication skills, written and verbal
- Ability to multi-task between multiple phone lines and multiple phone calls
- Microsoft Office Suite (Outlook, Word, and Excel), Web Browsers (Explorer, Firefox, Chrome, and Safari)
- Sleep, Oxygen, Nebulizer, or Diabetic therapy experience (not required
- Bilingual in French, Spanish or Mandarin is a plus