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in Mililani, HI

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Hours Full-time
Location Mililani Town, HI
Mililani, Hawaii

About this job

Full-time. Located in Mokapu Mall or Windward Mall - Kaneohe.

PURPOSE STATEMENT:
Oceanic Time Warner Cable is looking for a Retail Sales Associate for our Oahu market to represent the Time Warner Cable brand. Time Warner Cable provides a competitive base salary and uncapped monthly commission plan. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.


REPORTING RELATIONSHIP: This position reports to the Retail Sales Supervisor.

MAJOR DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:
  • Sell all product lines including Digital Phone, Digital Cable, High Speed Online Services as well as other new and innovative products as they are launched.
  • Conduct table events, in-store product demonstrations, maintain our TWC kiosk/sales area, and display all point of purchase materials and re-order equipment inventory and supplies.
  • Develop creative and innovative ways to drive customers to your table events to discuss TWC
products and services.
  • Ability to assimilate provided sales metrics and form strategies to improve poor performance areas.
  • Enter sales orders and schedule install appointments utilizing the TWC Billing system.
  • Provide exceptional customer service relevant to TWC inquiries.
  • Respond to service billing or sales related issues efficiently and effectively.
  • Responsible for the completion and follow-up of customer accounts through interaction with
other departments.
  • Other duties may be assigned.

OTHER DUTIES:
  • Participates in trade shows, special events and/or business networking activities
  • On occasion, may also work in the Tele-Sales department.
  • Performs other duties as assigned.


HUMAN RELATIONS: Has extensive contact with customers, building security officers, resident managers, and the general public. No supervisory responsibilities.


QUALIFICATIONS:

Job Requirements:

• Must have 2 plus years of strong sales experience with a proven track record.
• Sales presentation skill, problem solving capabilities, organized and demonstrated initiative.
• Strong written, verbal and interpersonal communication skills.
• Ability to work independently.
• Comfort utilizing word and excel.
• Have flexibility to work retail hours and adjust schedule as needed based on partners’ needs
and to maximize sales opportunities.
• High school diploma or general education diploma (GED)

WORKING CONDITIONS:

ENVIRONMENT: Primarily indoors at the retail store.

MATERIALS AND EQUIPMENT USED: Computers, fax machines, laser printers, projection devices and copier machines.

PHYSICAL REQUIREMENTS: May stand for long periods of time. Must be able to lift and carry 25 pounds or more of marketing brochures and flyers. Typing and reading on a computer. Communicating in-person, by telephone, and written correspondence.

HOURS OF WORK: Probable expanded work days and weekend hours depending on trade show and/or business networking activities.

Salary Rate of Pay: $15.00/hr + commission.