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in Frisco, TX
Retail Sales Associate
Hours | Full-time, Part-time |
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Location | 3211 Preston Frisco, Texas |
About this job
RESPONSIBILITIES:
DELIVER OVERALL BRAND EXPERIENCE
• Demonstrates 5.11 Tactical’s values and mission through customer service and exceptional
brand experience
• Maintains expert knowledge of products and services offered
• Recovers and replenishes products on sales floor according to brand presentation standards
• Processes merchandise shipments effectively
• Provides an efficient and satisfying cash wrap experience
• Assists in housekeeping duties to maintain a neat, clean, and professional store experience
• Execute alteration fitting and customization orders (in selected stores only)
• Maintains a 100% focus on the customer
• Takes initiative to establish customer relationships and provide excellent service
• Determines customer needs by asking open-ended questions
• Accountable for individual sales goals and shows accountability for store goals
• Expands a customer’s purchase with additional products related to their specific needs
• Works well with team members to ensure store success
• Maintains an awareness of Loss Prevention practices
• Communicates ideas and concerns to the Leadership Team
QUALIFICATIONS:
To perform the job successfully, an individual should have the following credentials:
• Demonstrates the ability to engage customers with a positive and friendly attitude
• Strong computer skills – MS Office Suite and ability to operate a retail POS system
• Possesses desire to become an expert about products and educate customers
• Exhibits comfort with contacting customers after the sale to build relationships
• Schedule flexibility to include evenings and weekends