The job below is no longer available.
You might also like
in West Hartford, CT
Hostess - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 14-16 Oakwood Ave West Hartford, Connecticut |
About this job
Primary duties and responsibilities include, but are not limited to, the following:
- Greet guests as they arrive and take them to their seats; provide a menu and explain specials; answer immediate questions the patrons have and introduce the customers to their server Schedules dining reservations for guests in advance and as they arrive at the restaurant.
- Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
- Assist guests that may have special needs or request accommodations, including services needed for small children, as well as for individuals with disabilities or food allergies.
- Inspects and maintains the dining facilities. Advises bussers and wait staff; may be required to spot clean problems and to help clear tables to facility customer needs.
- Handles customers’ queries and concerns efficiently
- Communicates with guests using clear and enthusiastic words, tone and body language at all times.
- Work as a team with all Park&Oak staff in order to maintain an effective atmosphere and an efficient food and beverage service.
- Work with others to keep all areas cleaned and stocked to Park&Oak standards at all times.
Requirements
Primary duties and responsibilities include, but are not limited to, the following:
- Greet guests as they arrive and take them to their seats; provide a menu and explain specials; answer immediate questions the patrons have and introduce the customers to their server Schedules dining reservations for guests in advance and as they arrive at the restaurant.
- Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
- Assist guests that may have special needs or request accommodations, including services needed for small children, as well as for individuals with disabilities or food allergies.
- Inspects and maintains the dining facilities. Advises bussers and wait staff; may be required to spot clean problems and to help clear tables to facility customer needs.
- Handles customers’ queries and concerns efficiently
- Communicates with guests using clear and enthusiastic words, tone and body language at all times.
- Work as a team with all Park&Oak staff in order to maintain an effective atmosphere and an efficient food and beverage service.
- Work with others to keep all areas cleaned and stocked to Park&Oak standards at all times.
- Other duties as directed.
Essential Physical Requirements:
- Walks and stands during entire shift.
- Continuously reach, bend, lift, carry, stoop and wipe.
- Remain stationary for long periods of time.
- Frequent washing of hands.
- Able to lift up to 35 lbs.
- Hazards may include, but are not limited to, slipping and tripping.
- Must be of legal age to serve liquor according to state law.
Knowledge and Skills:
- Basic mathematical skills, handle money and give correct change.
- Basic reading skills.
- Basic computer skills.
- Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes.
- Excellent communication skills.
- Organizational skills
- Multi-task oriented.
- Knowledge of Park&Oak food & beverage specifications
- Knowledge of workplace safety procedures