Business Analyst III (111434)

Are you ready to explore the corporate side of retail? The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Our brands include T.J. Maxx, Marshalls, HomeGoods and Sierra Trading Post, as well as tjmaxx.com and sierratradingpost.com in the United States; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. With nearly $31 billion in revenues in 2015, more than 3,600 stores, and approximately 216,000 Associates, success is always in style at TJX. We at TJX understand that both our customers and the talent pool from which our Associates come are increasingly diverse. Our core values of respect, integrity and fairness are inherent in the relationships we build with each other, our vendors and our customers. We are committed to leveraging the differences among our Associates and customers to create both a diversified mix of talent within TJX and a diversified mix of merchandise within our stores. We consider the unique views and opinions of our Associates to be key to our growth and success in the future.

• This Business Analyst position is for the area of ServiceNow and Other Corporate Delivery Solutions

• Analyze complex cross functional business processes and define integrated business and functional requirements.
• Create, execute and communicate the project BA plan (estimates, schedule and deliverables).
• Create/revise/execute the following deliverables using industry standard techniques:
  • Process maps
  • Data flow diagrams
  • Requirement documentation
  • Calculation analysis and data scenarios
  • Acceptance testing
• Facilitate the design of integrated solutions (process, technical & organizational).
• Communicate effectively with senior Business users to identify and prioritize needs, articulate business impact and evaluate alternate business solutions.
• Drive the definition, testing, training, and implementation of functional requirements.
• Coordinate activities across cross-functional teams and senior Stakeholders (Business and IT).
• Ensure that the end to end solution is proven to deliver the required business results.
• Drive adoption of the designed processes and solution use with stakeholders.
• Coach BAs in the delivery of artifacts for assigned projects.
• Network with the BA community to share best practices and develop BA competencies.

Required Experience and Skills:

• 7+ years IT BA experience.

• Strong understanding and demonstrated experience with business analysis best practices.
• Demonstrated ability to elicit and analyze business requirements.
• Demonstrated ability to deliver functional, system configuration and test cases
• Knowledge of IT Software development lifecycle and understanding of IT project methodology.
• Ability to work independently and as a team member alongside matrix project teams.
• Excellent verbal and written communication skills
• Excellent interpersonal and collaboration skills
• Ability to function successfully in a highly collaborative, fast paced and evolving environment.
• Ability to comprehend and analyze new and complex ideas.
• Experience in the Retail industry.

Preferred Experience and Skills:

• ServiceNow experience and familiarity ITIL Foundations V3 or above.
• CBAP/CCAB certification
• Experience with medium and large projects.
• Experience with projects involving legacy software.
• Experience with data structures and process modeling.
• Knowledge of ITSM, understanding of IT Project methodology.

Education:

• Bachelor’s degree (Business Administration, Computer Science, Information Technology).
• Advanced degree and applicable certifications a plus.

What's In It For You?

At the TJX Companies, Inc., conveniently located directly off both the Mass Pike and Route 9, you'll not only enjoy the security of working for a stable and profitable industry leader, but you'll also enjoy the benefits that go along with it, such as: Medical/Dental/Life insurance, Associate Discounts and a Savings/Profit Sharing 401(k) Plan.

Click Here for a full list of the benefits of working for The TJX Companies, Inc.
TJX is an equal opportunity employer committed to workplace diversity.

Posting Notes: Marlborough || Massachusetts