Director, Internal Communications - Multiple Locations

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm)
 
The Communications Director, Internal communications position is responsible for leading the design and implementation of an internal communications strategy that engages, educates and inspires employees across the Employer and Individual (E&I)business. This person will lead a team that supports the various business lines, regional and local market teams through communications programming that enables the successful achievement of business goals. This person will also serve as an internal communications counselor to key senior leaders, helping shape a culture and environment that aligns with our mission to help people live healthier lives.
 
Primary Responsibilities:

Oversee internal communications in partnership with line of business and shared services communications teams
Develop and manage relationships and effectively interact with a range of stakeholders, including senior executives, to understand how internal communications can support business priorities
Support the E&I business CEO and senior team by creating opportunities for members of the executive team to engage with employees through a variety of communication channels (e.g., blogs, meetings, videos, and written communications)
Develop communication plans aligned with established business needs
Coordinate and integrate messaging and engagement activities across internal audiences, ensuring consistency of messaging and achieving strategic goals aligned to business priorities
Streamline E&I internal communications to reduce redundancies and create consistent approach to design and distribution
Oversee teams that provide the best strategy and tactical expertise in the areas of content publishing, meetings and events, digital communications and creative design
Partner closely with UnitedHealthcare Human Capital on projects related to organizational structure, change management and employee engagement in the ongoing development and articulation of key company story lines that will resonate and strengthen UnitedHealthcare’s connection with employees
Lead and mentor team, ensuring that team members are consistently equipped with the direction, information, resources and experienced partnership they need to succeed
Foster strong relationships with peers across UnitedHealthcare, Optum and UnitedHealth Group to ensure a coordinated approach to enterprise - wide initiatives, programs and issues
Managing issues and crisis communications with internal audiences, including providing counsel to senior executives and impacted internal clients
Develop and enforce systems and processes that ensure consistent tracking and reporting of communications initiative results, including maintenance and distribution of key executive visibility / reporting tools. Ensure the quality and effectiveness of internal communications across UnitedHealthcare, creating effective feedback and measurement systems

Required Qualifications:

Bachelor's Degree in Communications, Journalism or Public Relations
8+ years of corporate internal communications experience within a matrix organization
People Management experience
Experience with developing strategic communications plans
Experience counseling senior leadership and executive teams
8+ years of project management experience
8+years of professional writing and editing experience
5 years social media experience (i.e., blogs, pod casting, etc.)
8+ years experience with the full suite of Microsoft Office applications including Outlook, Word, Excel and PowerPoint
8+ years experience translating technical language into layman's terms
Preferred Qualifications:

Healthcare communications experience
Experience with internal social communication platforms (i.e Jive, etc)
 
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
Job Keywords: internal communications, executive communications, Hartford, CT, Connecticut, New York City, NY, New York, Minnetonka, MN, Minnesota
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