Seafood Department Specialist - Full-time - Store #130

When you work with The Fresh Market you're part of a team that is creating new breakthroughs in our industry. We'll see you and treat you as the valuable person that you are.  We'll recognize your contributions and nurture your aspirations. We'll take you seriously and support your growth in whatever direction you choose. Bring everything that makes you unique and special. Bring your talents, your imagination, your ideas, and your dreams.  We'll put them to work in a winning way. Join the Fresh Market, and you'll work for a company that's dedicated to making positive, lasting impressions, on our customers and on our employees.  A company that cares just as much about the little things as we do about the big ones.  Because after all, it's the experience that matters.

As a Seafood Department Manager with The Fresh Market you will be responsible for working closely with the Store Manager, Assistant Store Managers, and Meat/Seafood Manager in order to create The Fresh Market environment and ensure the success of the store and Seafood Department through excellent customer service and a demonstrated passion for food.  This position has accountability for all aspects of department operations, to include but not limited to, profitability, expense control, and ordering, merchandising and regulatory compliance. Candidates must be prepared to think, learn and contribute all while consistently communicating and modeling The Fresh Market's vision and goals. Excellent communication, multitasking and self-motivation skills are essential to success at The Fresh Market.  Successful Seafood Specialists also demonstrate a high level of integrity with department products, employees, vendors, and our customers.

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company's business, competitive considerations, or the work environment changes.

Core Duties

• Demonstrate the ability to provide outstanding customer delight in an environment focused on sales.
• Demonstrate the ability to be organized, to work independently and with the team to provide the highest quality shopping experience, while maintaining product assortment to drive sales.
• Manage inventory and pricing to achieve required margin.
• Set and achieve the highest standards in retail execution focusing on maximizing sales and gross profit
• Work with Team Members to ensure the highest quality products and services are available.
• Establish and maintain a positive work environment, which encourages an exceptionally high level of Team Member morale.  Focusing the employees on creating an environment built on team work and inspiring a "one team" mentality.
• Quality and safety duties include receiving, inspecting and storing products to ensure quality, following proper cleaning and sanitation procedures, operating equipment in a safe and focused manner while tracking date and rotation of products and completing any necessary reports.
• Demonstrated ability to work with computers and computer based programs, to include but not limited to, ordering, sign creation, inventory and email communication.
 • Maintain the cleanliness of the department following the cleaning checklist and tasks assigned by the Meat Department Manager and Store Management.
• Direct and develop employees to ensure product is in date and in stock, including but not limited to, rotation of stock, working back stock and planning filling of high volume items.
• Follow all company guidelines and procedures, to include but not limited to, safety and sanitation.  
• Offer daily feedback to the Meat Department Manager and Store Management about the Department and employee experience.
• Implement and maintain regular sampling/engagement  in the Seafood Department
• Maintain proper product assortment, merchandising and inventory control.
• Demonstrate advanced product knowledge; maintain awareness of new products and educate employees on products.
• Customer service duties include working with the customers to ensure cuts of meat fulfill customer orders, greet, educate and inform customers about products and preparation while providing overall exceptional service to ensure a positive and lasting customer impression.
• Demonstrated level of empowerment to solve customer complaints and develop employees to do the same.

 

Qualifications

The Fresh Market prefers previous management experience in the retail, grocery, deli, hospitality, or restaurant industry. The ideal candidate must have demonstrated excellent communication and leadership skills and possess basic math skills for ordering and inventory. A working knowledge of Seafood is preferred. The Fresh Market will require demonstrated strong merchandising and multi-tasking skills. The ideal candidate must be highly motivated with a sense of urgency, organized and have the ability to work in a fast-paced environment at all times with all levels of employees. The ability and willingness to work a flexible schedule to meet the needs of the department is required.  Demonstrated excellent people skills are required for all positions within The Fresh Market.

 

Physical Capabilities / Job Demands

• Continuously (67%-100% of the work shift)
• Standing
• Repetitive use of hands
• Frequently (34%-66% of the work shift)
• Carry 0-10 lbs.
• Walking
• Bend and Reach
• Occasionally (Up to 33% of the work shift)
• Lift 11-50 lbs.
• Carry 11-50 lbs.
• Squat, Climb, Balance, Push and Pull
 
• Physically present at the workplace/store and in strict adherence to the Company's attendance and punctuality requirements
• The ability, open availability, and willingness to work a flexible schedule to meet the needs of the store are required, including, but not limited to, weekend, day, evening, and overnight and holiday work, as needed to meet the demands of the store.
• Exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
• Minimum age for employment is 18

At The Fresh Market we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. The Fresh Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled. The position covered by this Job Description is expressly declared to be "at will," meaning the Company has the right to terminate the incumbent's employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this "at will" employment status must be in writing and signed by the company designated personnel.