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in Brockton, MA

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About this job

WHO YOU ARE
We are looking to add to our growing team to help provide quality support to our various offsite locations. We are in search for someone with strong communication problem-solving skills, independency, and who won't shy away from in-person interactions. Off-site locations are used to support and educate our Uber partners as they grow their business of being a driver on the Uber platform. You'll be expected to help onboard new driver-partners at a Sprint Store location, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep-dive into Uber's day-to-day-operations. This is a temporary, contract role with the potential for an extension. Individuals who apply must have their own means of transportation.


WHAT YOU'LL DO

  • Deliver 5-star, in-person support to our partners
  • Walk drivers through onboarding and all of the tools to be successful
  • Help brand the Uber name and get drivers excited
  • Stay on top of Uber policies and procedures
  • Work with the Driver Operations team to make our processes even better
  • Experience with Zendesk preferred

WHEN & WHERE YOU'LL DO IT

  • Off-site locations Experts must provide their own reliable transportation
  • Part Time (20/30 hours)
  • Monday through Friday 10am to 2pm
  • Off-sites will be held at Sprint store location in the Brockton Westgate mall
  • This is a contract role with the potential for an extension

WHY YOU'LL SUCCEED

  • You have retail and/or customer experience
  • You are an effective communicator with the ability to interact with partners
  • You are personable, highly organized, and a patient teacher
  • You have a passion for helping and empowering others
  • You can quickly and efficiently troubleshoot problems
  • If you don't know the answer, you know where to look and who to ask
  • You are an Uber evangelist!
  • You are self-motivated and a great team player

Job Type: Part-time
Salary: $14.50 /hour
Required experience:
Sales: 2 years