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Real Estate Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Nashville, TN Nashville, Tennessee |
About this job
Job Description
The Real Estate Customer Service Representative (traditionally referred to as a Real Estate Agent) is the life-blood of our company. Providing outstanding customer service is the most important ingredient of any real estate transaction, and yet it is the component consumers report they most commonly fail to receive. We take a different approach. By equipping our agents to provide outstanding customer service from the beginning, it becomes the focus of every interaction. Find out if using your customer service skills in our company would be a better fit for you.
Job Responsibilities
- Interact with customers via phone, email, and social media.
- Advise customers on the state of the real estate market.
- Collect customer information concerning the need to buy or sell real estate.
- Answer questions about contracts and terms of sale.
- Utilize computer technology to manage a database of customers and prospects.
- Assist potential clients with financial decisions concerning real estate.
- Resolve conflicts that arise during the purchase or sale of real estate property.
About Crye-Leike
Crye-Leike is a full service real estate company that was founded in 1977 by Harold Crye and Dick Leike. Today, Crye-Leike is ranked as the 6th largest real estate firm in the nation and the #1 real estate company in the Mid-South. Crye-Leike has a network of more than 3,000 licensed Realtors and 115 offices throughout Tennessee, Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, Missouri and Oklahoma.
Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have or obtain a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public. Licensed real estate agents affiliated with Crye-Leike work as independent contractors, and they are compensated via a full-commission pay plan.
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