Customer Service Representative - Full-time / Part-time

SYKES is looking for full-time Customer Service Representative in Boise, ID. Our team members take pride in helping people one caring interaction at a time.  Every time a SYKES customer care professional takes a call they have a chance to help someone answer a question, solve a problem, or find something they need.  Helping others, we find meaning in our jobs, while working in a fun environment with team mates who become friends.

 Our clients are leaders in technology, finance, communications, health care, travel and retail.  Serving clients in diverse fields, our customer care professionals learn about, and then solve problems, in some of the most exciting and growing industries in today’s economy.

 With supportive, caring leadership, our team members enjoy ongoing career development.  More than 90% of our open positions are filled by promotions from within.  Many people at SYKES say they came for a job, but have stayed for a career.  “I feel I have finally found a real path, a job that is not only an amazing opportunity, but I place where I can grow and call home.  I’ve found a career,” said Toni M.

 You Should:

• Possess phone and computer skills
• Empathize and like being friendly with people you’ve never met
• Enjoy problem solving
• Have a great team spirit and willingness to work (and have fun with) a diverse group of people

 Nice to have (but not required): 

• Customer service background or experience
• Understanding of a call center environment
• Experience with financial services, healthcare, technology companies, or similar

 SYKES offers you: 

• Health benefits
• Performance incentives
• Paid training
• Career advancement opportunities / Promotion from within
• 401K
• Fun team environment
• And more!