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Client Associate, Mail - Level A02, Memphis, TN - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Memphis, TN Memphis, Tennessee |
About this job
Includes Tier 1 Client Associate Mail duties plus:
* Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting.
* Perform charge-back reporting for postage, air express, local delivery, and faxes
* Perform production mail labeling/mail merge
* Provide mailing address cleanup services (may include use of mail cleansing software)
* Coordinate automated and manual processes for finishing and mailing client materials
* Implement and maintain distribution and tracking systems
* Use of customized software to update/maintain mailing addresses
* Bar code address quality review
* Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations
* Recommend improvements to achieve cost savings and optimize work flow.
* Focal contact for special/unique mailings and shipments
* Use of specialized equipment for material handling (eg: forklift certified)
* Convert digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and management systems
* Index, store, retrieve electronic documents in a mass storage system
* Manage document storage system to meet customer's archiving requirements
* Catalog electronic documents to media such as CDROM, disk, or tape and distributed as required
* Drive a motor vehicle
* Able to lift and move up to 50 pounds
* Able to read, write and follow English instructions.
* PC / Internet Skills -- Level 3
* Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)
* A valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.)"
* Utilize mail equipment per training (for example: finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes Mail Management systems, FedEx shipping systems)
* Customer service and communication skills
* Ability to manage multiple tasks
* Perform duties with minimal supervision
* Data entry
* Experienced delivering services in a client environment
* High School diploma or equivalent
* Basic math skills (multiplication, division and percentages)
* Knowledge of automated office equipment (e.g. faxes and postage meters)
* Use of Production Mail Software
* Estimate and schedule mailing jobs, including operators, job path and time requirements
* Train and mentor other Mail CAs
* 1-2 years knowledge and experience with mail procedures and operating mail equipment.
* Understands and can process international mail and shipping requirements
* Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting.
* Perform charge-back reporting for postage, air express, local delivery, and faxes
* Perform production mail labeling/mail merge
* Provide mailing address cleanup services (may include use of mail cleansing software)
* Coordinate automated and manual processes for finishing and mailing client materials
* Implement and maintain distribution and tracking systems
* Use of customized software to update/maintain mailing addresses
* Bar code address quality review
* Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations
* Recommend improvements to achieve cost savings and optimize work flow.
* Focal contact for special/unique mailings and shipments
* Use of specialized equipment for material handling (eg: forklift certified)
* Convert digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and management systems
* Index, store, retrieve electronic documents in a mass storage system
* Manage document storage system to meet customer's archiving requirements
* Catalog electronic documents to media such as CDROM, disk, or tape and distributed as required
* Drive a motor vehicle
* Able to lift and move up to 50 pounds
* Able to read, write and follow English instructions.
* PC / Internet Skills -- Level 3
* Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)
* A valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.)"
* Utilize mail equipment per training (for example: finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes Mail Management systems, FedEx shipping systems)
* Customer service and communication skills
* Ability to manage multiple tasks
* Perform duties with minimal supervision
* Data entry
* Experienced delivering services in a client environment
* High School diploma or equivalent
* Basic math skills (multiplication, division and percentages)
* Knowledge of automated office equipment (e.g. faxes and postage meters)
* Use of Production Mail Software
* Estimate and schedule mailing jobs, including operators, job path and time requirements
* Train and mentor other Mail CAs
* 1-2 years knowledge and experience with mail procedures and operating mail equipment.
* Understands and can process international mail and shipping requirements