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Member Services Representative - Member Advocacy Center (Credit Union) DFW
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Fort Worth, TX Fort Worth, Texas |
About this job
Additional Locations: None
Requisition ID: 1344
Job Description
American Airlines Federal Credit Union has multiple openings for full-time Member Services Representatives in the Member Advocacy Center at its headquarters located in Ft. Worth, Texas.
Responsibilities include servicing a high volume of inbound calls to assist members with Credit Union accounts and provide information about products and services such as ATMs, Loans, Credit Insurance, Checking and Savings accounts, On-Line banking, Visa Check Card and Call-24. In addition, you will be responsible for performing teller transactions and other duties as assigned. Position offers opportunities for future advancement.
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Job level to be determined based upon qualifications and experience of the selected candidates.
Department hours are Monday through Friday 7:00 a.m. - 7:00 p.m. and Saturday 7 a.m. - 5:00 p.m. Shift coverage and overtime may be required based upon business needs.
Job Qualifications
* High school diploma or GED required
* Some college preferred
* Previous banking or Credit Union experience preferred
* Must be able to read, write, fluently speak and understand the English language
* Bilingual, ability to speak, read, and write Spanish a plus
* Must have above average communication skills and professional telephone manner
* Ability to proficiently use standard office equipment and PC software and applications necessary to perform job duties
* Satisfactory performance and attendance are required
* Candidates will be required to pass applicable American Airlines pre-hire compliance checks
* Must have acceptable credit history, which will be verified (e.g., no past due accounts, charge-offs, collection items or bankruptcies)
Additional Locations: None
Requisition ID: 1344
Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas
Job Segment: Credit, Credit Union, Bank, Banking, Customer Service Representative, Finance, Customer Service
Requisition ID: 1344
Job Description
American Airlines Federal Credit Union has multiple openings for full-time Member Services Representatives in the Member Advocacy Center at its headquarters located in Ft. Worth, Texas.
Responsibilities include servicing a high volume of inbound calls to assist members with Credit Union accounts and provide information about products and services such as ATMs, Loans, Credit Insurance, Checking and Savings accounts, On-Line banking, Visa Check Card and Call-24. In addition, you will be responsible for performing teller transactions and other duties as assigned. Position offers opportunities for future advancement.
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Job level to be determined based upon qualifications and experience of the selected candidates.
Department hours are Monday through Friday 7:00 a.m. - 7:00 p.m. and Saturday 7 a.m. - 5:00 p.m. Shift coverage and overtime may be required based upon business needs.
Job Qualifications
* High school diploma or GED required
* Some college preferred
* Previous banking or Credit Union experience preferred
* Must be able to read, write, fluently speak and understand the English language
* Bilingual, ability to speak, read, and write Spanish a plus
* Must have above average communication skills and professional telephone manner
* Ability to proficiently use standard office equipment and PC software and applications necessary to perform job duties
* Satisfactory performance and attendance are required
* Candidates will be required to pass applicable American Airlines pre-hire compliance checks
* Must have acceptable credit history, which will be verified (e.g., no past due accounts, charge-offs, collection items or bankruptcies)
Additional Locations: None
Requisition ID: 1344
Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas
Job Segment: Credit, Credit Union, Bank, Banking, Customer Service Representative, Finance, Customer Service
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