Patient Access Representative Part-Time Day/Night

This position will providecoverage as operator2 days a week from 8a-430p and coverage at ED registration deskevery other weekend from midnight to 8a.

Provide customer service and seamless entry to patients, families, physicians, physician offices, the community and internal departments throughout SLHS. May include, but is not limited to; pre-admission, registration, insurance verification, and other duties as assigned to promote the overall reduction of days in A/R such as billing and collection reports. This individual may also be responsible for determining financial accountability, notifying/collecting of up-front patient financial responsibility, providing information and referrals. All of these require collecting complete and accurate demographic, financial and clinical information, and providing patient instructions and education with excellent customer service. Candidate must exhibit excellent customer service skills with knowledge of the principles and practices of customer service and telephone courtesy. Position requires being able to maintain the highest level of patient confidentiality and dignity at all times, consistently striving for the utmost in patient satisfaction. Candidate must be self-motivated and able to work as part of a team as well as independently with a high degree of accountability.

This position is located at Hedrick Medical Center in Chillicothe, MO which is90 miles northeast of Liberty, MO.

　

High School Diploma or equivalent required