Marketing Project Manager - Full-time

Interstate Hotels & Resorts

You are highly motivated and thrive in a high volume, fast paced environment. You enjoy supporting others and pride yourself on being a ‘’go-to’’ person. You thrive on juggling multiple projects and your attention to detail is second to none.  You enjoy crafting communications and marketing materials and using them as a vehicle to drive sales goals. The day promises to be busy and you enjoy being proactive. Everyone raves about your excellent service, your “can do” attitude, genuine care and knack for solving problems. Before you know it, the office is quiet, the day ended, and you feel great about your accomplishments. We sure can use your enthusiasm and abilities as a Marketing Project Manager!

As Marketing Project Manager, you will:

Support hotel sales goals through management of marketing communications in traditional and emerging media, and provide support for corporate regional and hotel sales and marketing projects and activities.

Duties include:

• Managing, monitoring, editing and approving the magnet mail development andprocess to meet regulations and Interstate standards process
• Collaborating with Sr. Dir Marketing Communications hotel collateral production:
  • Directs and tracks collateral production jobs to ensure timely completion, brand standards, and budget parameters are met.
  • Reduces hotel’s marketing expenses through cost savings on printing.
  • Manages graphic designer and printer in production of collateral; may involve print bidding and printer price negotiation; may involve writing copy and selecting hotel product photography and/or stock photography.
• Works with EVP Sales and marketing on projects, research, presentations as needed.
• Collects, analyzes and prepares reports and presentations in collaboration with the EVP Sales.
• Assists with corporate regional teams and revenue management presentations and ad hoc reports including: Monthly/Weekly STR reports, trend reports, special reports, and comp set changes as requested.
• Web site/e-commerce marketing projects, which may involve attending web site design meetings in collaboration with VP Electronic Marketing.
• Assist SVP Sales with ISU sales training: marketing sales classes to the field, logistics, registration.
• Provide ongoing internal and external communication regarding IHR marketing department activities and support by creating and distributing a IHR Marketing eNewsletter.

Other Responsibilities Include:

• Administration of eMail Marketing Program
  • Platform / Platform liaison with Real Magnet
  • Management of sub accounts and users credentials
  • Daily Management of email campaigns submitted to centralized queue (communicate and educate users when standards not met, work to revise)
  • Training of hotel users, in conjunction with service provider and one on one
  • Exchange of best practices and ROI case studies
    • Create and distribute the Monthly education and best practices newsletter
  • Distribute Quarterly guidance manual for seasonality planning strategies, holiday deadlines, and education to maximize the calendar events of the quarter
  • Usage Audit and Communication to VPS
  • Manage and Continually Update a Central Template Library
  • Audit and processing of monthly bill; process annual program fee

• Administration of Sales Program & Department Communications
  • Curate Content, Design, proof with Senior management, and distribute
    • departmental program announcements,
    • sales incentive program announcements and results
    • sales incentive cruise program spotlights / interim promotional pieces
    • Monthly Interleads Cross selling promotional communique

• Conference Support / Organization Development / Training Support
  • At direction of event producer:
    • Liaison with curriculum instructors on logistics/format/collection of final files for breakout content
    • Managing the submission and tracking of vendor invoices – from contract to payment
    • Attendee Management: point of contract with registration vendor to craft, distribute and manage the attendee database. Liaison with host hotel on sleeping rooms and special needs
    • With direction and material provided, design and mange proof process for attendee communique related to event (pre and post email campaigns)
    • Onsite logistical support
  • Events to include:
    • Annual Sales Conference
    • Annual ISU Training Program
    • Bi Annual Global Leadership Conference
    • Possible Divisional/Discipline specific conferences
    • Any other Interstate corporate focus client/owner events

Fundamentals

Associates degree or equivalent experience required; Bachelor’s degree highly preferred. 2-5 years of experience in a similar/related role, preferably in hotels or with a hotel management company. Experience with Adobe Photoshop, MS Office, Adobe Acrobat, Copy writing. Understanding of print and digital marketing methods and functions; strong detail orientation and solid communication skills.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.