Customer Service Advisor

Come Shine With Us!

Mister Car Wash is an industry leader and the nation’s largest and fastest growing car wash company, operating over 200 car washes and express lube centers in 20 states.

We’re seeking A CUSTOMER SERVICE ADVISORS (CSA) and A CUSTOMER CARE REPS (CCRS) !

What we offer:

• Competitive pay scale AND monthly bonus potential
• Medical, Dental, and Vision coverage
• Company paid Short-Term Disability coverage
• Generous Paid Time Off
• Car Wash and Lube Center Discounts
• FUN working environment
• Unlimited Growth and Career Pathing with a National Company

What you would do:

• Promptly acknowledge customers
• Present options based on customers expressed needs while promoting special offers or programs available
• Properly invoice customers based on the services performed
• Provide world class customer service by consistently exceeding established performance goals and standards
• Accurately process service tickets and balance cash drawers at the completion of each shift
• Process transactions including cash, check, debit/credit/gift card payments accurately with strong attention to detail
• Thank every customer and answer questions about services and procedures

What we’re looking for:

• Outstanding Customer Service, interpersonal and listening skills with an outgoing attitude and ability to problem solve
• Ability to educate customers using soft sell approaches
• Minimum 1 – 2 years of direct customer interaction and cash handling experience
• Excellent communication skills (listening, verbal, & written)

Employees who typically do well in this role have prior experience in:

Sales, retail, convenience stores, hospitality, military service, call centers, dealerships, banks and customer service.

**All applicants are required to submit a pre-hire background check**

Join the Mister Car Wash Team Today!