Station Trainer

We started as a little bread bakery, supplying freshly baked bread to happy customers around town. People loved our breads so much; we couldn’t help but evolve into a cafe where we could serve equally remarkable sandwiches. This, of course, led to delightful sweets, savory panini, fresh salads, and hearty bowls of soups and pasta.

Before we knew it, we were a neighborhood favorite in communities all over—a place to find a warm welcome. Where people can gather with friends or hide out on their own. A place where fresh, innovative food is served up with unsurpassed quality and consistency by passionate employees. A place still dedicated to keeping our neighbors, friends and guests happy, in their special little Corner of the world.

Station Trainer

Love to teach others? Become a Station Trainer and share the secrets of a happy bakery with new employees.

Guest Focus

• Displays genuine concerns for customer service and sets a good example for the rest of the crew at all times.
• Handles guest complaints or concerns effectively and professionally.
• Maintains crew focus on guest service.

Quality Commitment

• Performs line checks and walk sheets.
• Knows all product specifications, and adheres to highest quality standards.
• Practices and teaches correct product receiving, storage and rotation.

Manages the Business’ Assets

• Follows accurate and timely recordkeeping procedures, including but not limited to: hourly cash pickups, cash paid outs, etc.
• Properly generates register and computer reports and polls daily, in accordance with company policies. Shows understanding of equipment problem solving.
• Maintains a clean restaurant.

Staffing / Training

• Ensures shifts are staffed effectively.
• Matches employee personality and skills to suitable positions.
• Provides constructive feedback to improve performance.
• Ensures that schedule is complete, balanced and fair.

Leadership Example

• Sets a positive example for others through personal standards of appearance, attendance, work ethic and integrity.
• Uniformly and consistently implements and upholds company policies and procedures.
• Open to input from others. Treats employees and guests with respect at all times.