Staffing Coordinator - Full-time / Part-time

Our fast-paced Home Health Agency has a full time opening for a professional Staffing Coordinator. This position requires exceptional customer service skills and a great attention to detail as well as the ability to multi-task, with the confidence to work on your own. The right person must have a positive attitude and be able to handle high stress situations on a daily basis as well as the ability to complete the following tasks :

• Answering & Handling high call volume
• Detail Reporting of daily occurrences
• Strong Computer Skills
• Scheduling Client Shifts & Staffing a pool of CAREGiver on an ongoing basis
• Excellent communication skills and the ability to work in a team approach

**Must have a Level 2 AHCA Background Screening

Answering phone calls during regular hours (weekdays) Monday - Friday 8:00 - 5:00pm
Ability to answer phone calls after hours when needed (weekends) Friday 4:30pm though Monday until 9am
As well as other office support as needed.

Education and Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience
• Must possess a valid driver's license

Knowledge, Skills and Abilities:

• Must be able to understand and uphold the policies and procedures established by Hillsborough Senior Care, Inc. dba an independently owned and operated Home Instead Senior Care franchise
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate discretion, integrity and fair mindedness consistent with company standards, practices, policies and procedures
• Must have the ability to organize and prioritize daily, monthly and yearly work
• Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
• Must present a professional appearance and demeanor
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Word and Excel

Each Home Instead franchise is independently owned and operated.